Mark Burns
Vidor,TX
Summary
Hardworking professional coordinating high-volume orders with accuracy and precision. Educated in preparing specialty foods and safely operating baking and cooking equipment. Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Grill Manager
Chipotle
Billings, MT
02.2022 - 06.2023
- Ensured that all kitchen staff adhered to health and safety regulations.
- Monitored quality control standards for all meals served.
- Trained kitchen staff on proper use of equipment and sanitation procedures.
- Performed periodic inspections of restaurant facilities to ensure cleanliness standards were met.
- Conducted regular performance reviews with kitchen staff to ensure high levels of service were being provided.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Assistant Manager
Domino's Pizza
Waterloo, IA
06.2017 - 11.2021
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on inventory levels, and financial data.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
High School Diploma -
Apache Junction High School
Apache Junction, AZ08-2010
Skills
- Cross-training
- Sanitation Standards
- Waste Reduction
- New Hire Training
- Fryer Operation
- Customer Service
- Food grilling
- Conflict Mediation
- Flexible Schedule
- Willing to Learn
- Knife Skills
- Quick-learning
- Team Player
Certification
- Food Handlers Certificate
Timeline
Grill Manager
Chipotle
02.2022 - 06.2023
Assistant Manager
Domino's Pizza
06.2017 - 11.2021
High School Diploma -
Apache Junction High School
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