Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Mark Butcher

Mark Butcher

Perryville,MD

Summary

Seasoned Technology Specialist with experience in systems administration, maintenance and end-user training in distribution environments. Skilled in constructing solutions to achieve program compatibility and conduct system upgrades and installations and testing. Knowledgeable in managing complicated Warehouse Management Systems, including Manhattan and Oracle based operating systems, servers and specialized software.

Overview

25
25
years of professional experience
1
1
Certification

Work History

System Administrator

Rite Aid
11.2021 - Current
  • Responsible for all aspects of a newly implemented Manhattan WMS, to include over 650 users as well as user acceptance testing of System updates and enhancements as scheduled
  • Lead a team of 10 Associates that are responsible for Wave Planning and Trailer Departing of ~50 shipments daily
  • Project Management and Development of cross-functional teams to drive improvement of the WMS as well as other supported systems
  • Communication to outside vendor support as needed, from initial reporting all the way to resolution
  • Also includes internal communications to all parties involved including upper management as needed.
  • Work with users to determine areas of technology in need of improved usability.
  • Design proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
  • Test software remotely and onsite for server sets to maintain operational readiness.

Warehouse Supervisor

American Tire Distributors
01.2021 - 11.2021
  • Supervision of 45 associates to include HR / payroll, training and development, and productivity tracking
  • Daily dispatching of 26 delivery routes using Route Planning Software in conjunction with an Oracle based WMS
  • Receipt of all inbound items and ensuring accuracy to include filing of discrepancies with vendors
  • Leading daily cross-dock efforts across three other distribution centers
  • Monthly safety inspections for the facility
  • PIT/MHE observations and training
  • Inventory reconciliation to include quarterly cycle count program
  • Handling customer pickups and LTL orders
  • Daily inspection of truck fleet and other company assets

Inventory Manager

XPO Logistics
10.2016 - 12.2020
  • Analyzed inventory data to identify and address stock discrepancies.
  • Created and updated regular inventory reports and records.
  • Strengthened inventory processes to balance supply needs with budget and space limitations.
  • Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
  • Built and nurtured positive working relationships with vendors and suppliers.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Integrated warehouse operations with existing and new business processes.

Inventory Specialist

Aerotek: TE Subcom
07.2015 - 10.2016
  • Worked with Project Managers across multiple projects to create all-inclusive parts lists for the installation of under-water fiber optic communications systems around the world
  • Procurement of all items to include parts, supplies, and testing equipment as designated for each job site
  • Receiving and storage of all incoming inventory
  • Rotation of stock as needed for fiber optics lines, power cables, and various chemicals
  • Preparing all items for shipment, to include customs paperwork for freight forwarders
  • Annual calibration and inventory of all test equipment
  • Established an inventory tracking system with min/max, replenishment and cycle counting, for pharmacy operations
  • Responsible for cycle counts, slot verification, new item slotting, and general problem solving
  • Developed re-slotting procedures as well as Inventory Omit reports and databases to help improve accuracy
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.

Inventory Control Manager

Restoration Hardware
01.2013 - 12.2014
  • Management of inventory across two separate facilities
  • Preparing KPI reports for upper management
  • Ensured departmental metrics were met to include safety, budget, shrink and inventory accuracy
  • Established and maintained annual and quarterly cycle count programs
  • Coordinated and directed annual physical inventories to include full reconciliation
  • Monitored multiple systems for discrepancies due to lost messaging and clerical errors
  • Coordinated quality holds, reworks and vendor returns
  • Processed damaged inventory from internal and external sources

Inventory Control Manager

Holman Contract Warehousing
10.2007 - 12.2013
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Maintained control of cycle counts, physical inventory and discrepancy research.
  • Processed damaged goods and completed wasted inventory paperwork.
  • Motivated and managed performance, activities and responsibilities of Inventory Control Team.
  • Cross-referenced invoices and supplies for reporting accuracy.
  • Traced item history to determine reason for discrepancies between inventory and stock control records.
  • Collaborated with other departments within facility to educate and understand how functions affect inventory.

Assistant Systems Administrator

Rite Aid
10.2005 - 10.2006
  • Created and maintained user profiles across multiple systems and platforms
  • Established and maintained access levels with compliance to all SOX regulations
  • Wave planning for all picking and outbound operations
  • Project management of pilot RFID program and upgrade of pick-to-light systems
  • UAT of system enhancements and upgrades prior to release to production
  • Detailed upcoming software upgrades and system sprints to team members.
  • Orchestrated integration and communication of software upgrades.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Monitored networks and network devices to resolve technical problems quickly.

Assistant Manager

Rite Aid
06.2001 - 10.2005
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Inventory Control Lead Associate

Rite Aid
02.2001 - 06.2001
  • Audited and corrected discrepancies in inventory numbers.
  • Completed daily cycle counts to maintain accuracy of records.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Developed and implemented inventory management strategies for improved stock flow.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.

Inventory Associate

Rite Aid
06.1998 - 02.2001
  • Completed physical inventory counts each month.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Maintained inventory count, tracked usage, and documented variances.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Established protocols to use for inventory control and management, streamlining internal process.

Education

High School Diploma -

Aberdeen High School
Aberdeen, MD

Skills

  • Root Cause Analysis
  • Performance Reports
  • Quality Management Systems
  • Project Coordination
  • Project Management
  • Hardware Updating
  • System Upgrades
  • Work Management
  • Strategic Planning
  • Charting and Graphing
  • Hardware and Software Installation
  • Continuous Improvement Process

Certification

Inventory Management Supply Chain Management Merchandising Warehousing Distribution Center Operations Warehouse Management Team Building Microsoft Office Warehouse Operations Analytical Skills Mark Butcher - page 3

Timeline

System Administrator

Rite Aid
11.2021 - Current

Warehouse Supervisor

American Tire Distributors
01.2021 - 11.2021

Inventory Manager

XPO Logistics
10.2016 - 12.2020

Inventory Specialist

Aerotek: TE Subcom
07.2015 - 10.2016

Inventory Control Manager

Restoration Hardware
01.2013 - 12.2014

Inventory Control Manager

Holman Contract Warehousing
10.2007 - 12.2013

Assistant Systems Administrator

Rite Aid
10.2005 - 10.2006

Assistant Manager

Rite Aid
06.2001 - 10.2005

Inventory Control Lead Associate

Rite Aid
02.2001 - 06.2001

Inventory Associate

Rite Aid
06.1998 - 02.2001

High School Diploma -

Aberdeen High School

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