Mark Butterfield
Orem,UT
Summary
Strong background in customer service and human relations. Offering over 14 years of commercial aviation experience and 12 years in the restaurant hospitality industry. Founded dedication to safety. Personable and caring in nature. Self-driven with an outstanding work ethic. I believe in leading by example. I enjoy being part of a team.
Overview
21
21
years of professional experience
Work History
Residential Coach
Youth Care Treatment Center
Draper, UT
10.2020 - Current
- Cultivated trust based relationships with students ages 11-17. Discussed and developed ways to help improve overall health while alleviating self-harm practices
- Coached and counseled groups and individual students on making healthy life choices, redirection, setting and maintaining appropriate boundaries
- Resolved interpersonal conflicts by listening, finding common ground and building relationships using compassion and care
Behavioral Health Technician
1st Step Behavioral Health
Pompano Beach, FL
05.2019 - 09.2019
- Worked closely with groups and individuals helping them to learn essential life coping skills as an alternative to substance or alcohol use
- Completed Q30 reports while monitoring patient location and behavior(s)
- Created and maintained patient progress reports
Flight Attendant
jetBlue Airways Corp
Long Island City, NY
07.2004 - 11.2018
- Instructed passengers on all safety and emergency procedures
- Adhered to all safety and security measures on domestic and international flights
- Ensured the most comfortable, enjoyable, and memorable experience possible for all passengers at all times
Skills
- Safety conscious
- Excellent judgement
- Leadership
- Problem solving
- Clear communication
- Conflict Resolution
Objective
Seeking new and challenging career opportunities where my enthusiasm, experience, and communication skills will play an integral role in the growth of a company.
Timeline
Residential Coach
Youth Care Treatment Center
10.2020 - Current
Behavioral Health Technician
1st Step Behavioral Health
05.2019 - 09.2019
Flight Attendant
jetBlue Airways Corp
07.2004 - 11.2018
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