Summary
Overview
Work History
Education
Timeline
Generic

Mark Bynum

Sumrall,MS

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

General Labor/Structural Welder

T.L. Wallace Construction
02.2024 - 08.2024
  • Removed excess slag with arc-cutting, grinding and using other equipment.
  • Prepared welding equipment to perform advanced welding work.
  • Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.
  • Completed complex welding assignments under tight deadlines without compromising safety or workmanship standards.
  • Increased overall project quality with meticulous attention to detail in weld alignment and configuration.
  • Performed thorough inspections of completed welds, ensuring adherence to design specifications and high-quality workmanship.
  • Replaced metal roofing
  • Other assignments as given by management

Retail Sales/Inventory Control Specialist

Albritton Chainsaw and Lawn
01.2023 - 02.2024
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Completed physical inventory counts each month.
  • Audited and corrected discrepancies in inventory numbers.
  • Unloaded shipments, reviewed merchandise, and tracked paperwork.
  • Built strong vendor relationships for timely goods and materials deliveries.
  • Performed data entry and completed proper paperwork.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Manager

Ace Hardware
01.2019 - 08.2022
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Increased brand awareness by developing and implementing innovative marketing campaigns.
  • Maintained accurate payroll records, ensuring prompt and correct payment for all staff members.
  • Resolved employee scheduling conflicts in a timely manner, minimizing disruptions to workflow and project timelines.
  • Conducted regular performance evaluations for team members, providing constructive feedback to promote professional growth.
  • Assisted human resources with resolving timekeeping-related disputes between employees by providing thorough documentation of incidents.
  • Reduced overtime costs by closely monitoring employee work hours and adjusting schedules accordingly.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Tracked employee vacation, sick and personal time.

Store Manager

Ace Hardware
11.2017 - 01.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.

Education

High School Diploma -

Sumrall High School
Sumrall, MS
05.1994

Timeline

General Labor/Structural Welder

T.L. Wallace Construction
02.2024 - 08.2024

Retail Sales/Inventory Control Specialist

Albritton Chainsaw and Lawn
01.2023 - 02.2024

Manager

Ace Hardware
01.2019 - 08.2022

Store Manager

Ace Hardware
11.2017 - 01.2019

High School Diploma -

Sumrall High School

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Mark Bynum