Mark Camp
Rossford,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
35
35
years of professional experience
Work History
Corporate National Trainer
BDS Solutions
06.2013 - Current
- Partnered with management to conduct individual training needs analysis for required coaching and training.
- Aided workers with job improvement skills while developing alternative training methods.
- Leveraged industry trends to deliver up-to-date training.
- Supported leadership by participating in team meetings and workshops to identify process improvements and quality measures for training.
- Delivered training to staff members and quality assurance teams while managing employees to maximize performance.
- Authored new training packages while automating online training systems to streamline team sharing.
- Lead High profile team projects.
Produce Manager
Giant Eagle Supermarket
05.2010 - 06.2013
- Coached and mentored new team members.
- Maintained produce area and kept produce storage area clean and sanitary.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Assisted customers with produce questions.
- Planned attractive produce displays, using color and texture to enhance.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Priced produce to achieve margin and sales goals.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
District Manager
Speedway Gas Station
10.1991 - 05.2010
- Supervised 12-15 locations to enforce high-quality standards of operation.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
- Built positive and productive relationships with store and field leadership.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Generated financial and operational reports to assist management with business strategy.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Optimized team performance with newly implemented sales and merchandising procedures.
- Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
Store Manager
Friendship Food Stores Inc.
10.1988 - 08.1991
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
No Degree - Accounting And Business Management
Terra State Community College
Fremont, OHSkills
- Requirements Analysis
- New Employee Onboarding
- Presentation Skills
- Leadership Support
- Staff Training
- Quality Assurance and Control
- Learning Strategies
- Training Manual Contributor
- Providing Feedback
- Service Quality
- Maintaining Clean Work Areas
- Retail Knowledge
- Employee Performance Reviews
- Individualized Instruction
- Online Training
- Innovative Training Approaches
- Coaching and Development
- Employee Surveying
- Training Manuals and Materials
- Improve Job Skills
- Orientation Procedures
- Develop Training Programs
Timeline
Corporate National Trainer
BDS Solutions
06.2013 - Current
Produce Manager
Giant Eagle Supermarket
05.2010 - 06.2013
District Manager
Speedway Gas Station
10.1991 - 05.2010
Store Manager
Friendship Food Stores Inc.
10.1988 - 08.1991
No Degree - Accounting And Business Management
Terra State Community College
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