Mark Canlas

• Reviewed mortgage rate lock exceptions for approval.
• Served as the point of contact for branch personnel, reviewing all price concession requests.
• Evaluated requests for branch pricing exceptions and scenario requests to determine appropriate dispositions.
• Reviewed requests submitted on the pricing variance explanation form (PVE) requiring additional review before price lock.
• Determined the acceptability of pricing exceptions following company policy.
• Approved or denied concession requests and communicated decisions to branch personnel.
• Tracked and logged concession requests and decisions.
• Provided backup support to pricing specialists as needed.

• Set up and qualified thermal spray booths for less complex production runs following engineering operation sheets.
• Applied basic thermal spray coatings to customer parts according to operation work sheets.
• Conducted quality inspections throughout production runs as per operation sheets, seeking guidance from experienced Sprayers/supervision when needed.
• Conducted inspections using gauges such as calipers, micrometers, height gauges, and a roughness tester.
• Ensured compliance with hazardous waste management training requirements.
• Evaluated samples through cutting, mounting, and polishing processes.
• Carried out grit blasting and masking of metal parts.
  Operated a forklift and entered data as required.

• Handled data entry of customer information.
• Assisted Mortgage Loan Officers.
• Made calls to advise clients regarding requirements.
• Assisted clients through phone communication.

• Managed customer service, food orders, deliveries, and POS system.
• Ensured workplace safety and cleanliness.
• Ensured product safety, freshness, and accuracy of orders.
• Performed baking, food preparation, and customer service tasks.

• Provided customer service, cooking, and serving duties.
• Managed order placements using the POS system.