Mark Carrillo
Midland
Summary
Quality-minded Field Supervisor highly effective at operating with minimal input and accomplishing project objectives according to budget and timeline requirements. Sets up operations, manages sites and maximizes team performance.
Knowledgeable field supervisor offering several years of experience and a decisive leadership style. Proficient in overseeing site operations in the field.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Torque and Test Field Supervisor
Premier Flowcontrol
Odessa
10.2021 - Current
- Coordinated with vendors, suppliers in order to procure necessary supplies or services required for successful completion of assigned tasks, projects.
- Monitored employee performance and provided feedback to enhance productivity.
- Performed maintenance checks on vehicles used by field personnel.
- Developed, implemented, and monitored safety policies and procedures for all field staff.
- Organized resources including equipment, materials and personnel in support of project objectives.
- Analyzed customer feedback regarding quality of service provided by field personnel.
- Supervised and coordinated daily activities of field personnel to ensure efficient operations.
- Tracked inventory levels of parts and supplies used in the field operations department.
- Responded promptly to inquiries from customers regarding services provided by the company's field operations department.
- Assigned duties to field personnel according to their qualifications or experience level.
- Provided guidance to team members on job-related tasks, techniques, best practices.
- Investigated accidents or incidents that occurred in the workplace; documented findings accordingly.
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Maintained accurate records of employee timecards, leave requests.
- Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
- Evaluated employees' performance through periodic reviews; took appropriate disciplinary action when necessary.
- Resolved customer issues and built strong, productive relationships with project stakeholders.
- Completed projects milestones on time by keeping team members on task and operating with efficiency.
- Troubleshot with fault isolation techniques and utilized remote test systems to isolate and resolve ongoing issues.
Team Leader , Lead Field Technician
J&W Services and Equipment
Midland
11.2016 - 10.2021
- Created training materials and conducted group trainings on new processes or procedures.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Maintained a positive work environment that promoted collaboration between team members.
- Developed strategies for problem solving and conflict resolution among team members.
- Ensured compliance with all safety regulations in the workplace.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Reviewed completed work to verify consistency, quality, and conformance.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Maintained positive working relationship with fellow staff and management.
Field Service Technician
Guardian Wellhead “Greene’s Energy”
Odessa
11.2011 - 11.2016
- Install equipment safely and efficiently
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Repaired and maintained production machinery in accordance with manufacturer specifications.
- Inspected and tested mechanical products to locate defects or malfunctions.
- Disassembled defective machines for repair or replacement of parts.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
Lead Switcher
Family Dollar Distribution Center
Odessa
03.2005 - 11.2011
- Maintained a detailed log of all activities related to the operation and trailer movement
- Implemented emergency procedures during unexpected technical difficulties.
- Monitored trailers on a daily and maintained detailed log of up to date inspections
- Maintained housekeeping in work area and trailer docks
Education
High School Diploma -
Stanton High School
Stanton, TX05-1997
Some College (No Degree) - Class A CDL
Midland College
Midland, Texas, TXSkills
- Safety management
- Inventory control
- Customer service
- Employee training
- Equipment maintenance
- Performance evaluation
- Team leadership
- Technical troubleshooting
- Technical support
- Field operations
- Project monitoring
- Location auditing
- Problem-solving
- Effective communication
- Field supervision
- Crew supervision
- Health and safety compliance
- Site supervision
Timeline
Torque and Test Field Supervisor
Premier Flowcontrol
10.2021 - Current
Team Leader , Lead Field Technician
J&W Services and Equipment
11.2016 - 10.2021
Field Service Technician
Guardian Wellhead “Greene’s Energy”
11.2011 - 11.2016
Lead Switcher
Family Dollar Distribution Center
03.2005 - 11.2011
High School Diploma -
Stanton High School
Some College (No Degree) - Class A CDL
Midland College