Mark Carvalho
San Diego,CA
Summary
Service-oriented driver with 26 years of experience delivering salty snacks to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to delver product on time.
Overview
26
26
years of professional experience
Work History
Route Sales Representative
Frito Lay
03.1997 - 05.2023
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Collaborated with customers to identify needs and provided catered solutions
- Displayed products properly at customer sites and according to company specifications and policies.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Operated delivery vehicles safely and efficiently.
- Analyzed sales and customer data to identify buying trends and offer recommendations.
Education
GED -
San Diego College of Continuing Education
San Diego, CA01.1997
Skills
- Route Growth
- Sales Goals
- Merchandise Sales
- Performance Feedback
- Rewards Programs
- Product Presentation
- Sales Development
- Customer Deliveries
- Account Development
- Effective Customer Communication
- Display Building
- Stock Rotation
- Store Layouts
Accomplishments
Special projects during my tenor at Frito Lay:
Sales specialist role 3 terms of 6 months or more covering routes for vacations or down routes. This role was created to place new hires on an established route so a veteran could cover the more difficult task of covering down routes.
Covered for a district sales leader for 2 months in 2013. Was responsible for sales, inventory, paperwork of a group of RSRs.
Awards:
Salesperson of the Year 1997 District 893
Outstanding Route Sales 2001 District 894
Outstanding RSR 2003 District 446
Ring of Honor award winner 2010
Timeline
Route Sales Representative
Frito Lay
03.1997 - 05.2023
GED -
San Diego College of Continuing Education
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