Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Accomplishments
References
Timeline
Generic

Mark Caverno

Springvale,ME

Summary

I am currently operating my own Signs and Graphics shop from my home. Last year I decided to stop working as a self-employed painter/carpenter and go all in with signs and graphics as I had already been doing this on the side for profit and volunteer work for years. After testing out this ambitious goal and still dealing with self-employment issues, I have been looking to work for a small team/company that would enjoy the skills and knowledge I have attained throughout the years, both interpersonal and work related. Being an artist, I'd say I have a high degree of attention to detail and accuracy in visual and functional skills. I am an easy going guy and enjoy working with others. I've always worked well with many different people in a kind and professional manner.

Overview

32
32
years of professional experience

Work History

Sign Maker/Graphic Designer

Self-employed
Springvale, ME
04.2014 - Current
  • Cut out shapes from various materials using lasers and router tables.
  • Upheld strict deadlines and achieved consistent positive recommendations from customers.
  • Installed interior and exterior signage on various substrates such as metal, wood, glass, acrylics.
  • Delivered completed signs to job sites around town when necessary.
  • Built custom frames for large scale displays utilizing hand tools like saws, drill presses, sanders.
  • Operated computer-controlled engraving systems for producing logos or text on plastic or metal surfaces.
  • Repaired existing signage if requested by clients.
  • Reviewed blueprints and schematics to fabricate products according to necessary specifications.
  • Created vinyl lettering and graphics for interior and exterior signage.
  • Created templates for repetitive tasks to expedite fabrication processes.
  • Read and interpreted schematics and drawings for accurate results.
  • Researched, designed, and produced custom signs for businesses.
  • Applied paint finishes to finished sign faces according to customer specifications.
  • Maintained shop equipment including plotters, routers, laminators, saws, drills and related tools.
  • Measured and marked cutting lines on materials and products.
  • Packed completed signs for shipping ensuring they were properly labeled and secured.
  • Provided customer service in person and over the phone regarding orders and product inquiries.
  • Adhered to corporate brand guidelines when preparing graphic materials.
  • Troubleshot technical problems with sign making equipment when needed.
  • Tracked material inventories and ordered new parts to prevent shortages.
  • Cleaned work areas regularly following all safety protocols required by OSHA standards.
  • Developed digital artwork files from customer supplied skhes and and or photos provided by customers.
  • Adhered to work safety standards, wore protective equipment and removed workplace hazards from job sites.
  • Performed preventative maintenance on machinery to ensure production efficiency.
  • Assisted in the design of sign layouts using Adobe Illustrator software programs.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Assembled complex components after careful review of project specifications and directions.
  • Assessed work for errors or compliance issues and made corrections or modifications.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Recognized by management for providing exceptional customer service.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Delivered products to customer locations on time.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained updated knowledge through continuing education and advanced training.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Understood and followed oral and written directions.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Volunteer/artist

Self-employed
SPRINGVALE, Maine
01.1992 - Current
  • Supervised youth volunteers while they completed their assigned tasks on site.
  • Established and maintained relationships with fellow volunteers and organizational stakeholders.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Assisted with and organized programs, events, and activities to drive outreach initiatives.
  • Created and distributed marketing materials for upcoming events.
  • Provided guidance and support to fellow volunteers during their shifts.
  • Planned and completed group projects, working smoothly with others.
  • Understood and followed oral and written directions.
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Attended weekly meetings to discuss progress and future initiatives.

Residential Painter

Mark Caverno Home Improvements
Springvale, ME
05.1998 - 11.2022
  • Provided estimates for cost of labor and materials required for projects upon request.
  • Covered floors before prepping, priming and painting walls and ceilings to protect them from chemicals and paint.
  • Calculated amounts of required materials for each job.
  • Removed old finishes by stripping, sanding or using water or abrasive blasting.
  • Filled cracks, holes or joints using caulking guns or putty knives.
  • Sprayed and brushed custom artwork on interior and exterior walls and ceilings using stencils or by following sketches.
  • Executed advanced finishing techniques to achieve customized appearance of finished surfaces.
  • Smoothed surfaces using sandpaper, scrapers or sanding machines.
  • Mixed and matched paint, stain or varnish with oil or thinning and drying additives to obtain desired colors and consistencies.
  • Used putty knives and caulking guns to fill cracks, holes and joints with plaster, putty and caulk.
  • Applied primers or sealers to prepare new surfaces for finish coats.
  • Set up scaffolding and ladders to access elevated surfaces safely, following OSHA and company guidelines for proper equipment usage.
  • Covered surfaces and furnishings with cloth and plastic to protect from paint drops.
  • Removed pictures, door knobs or electric switch covers prior to painting.
  • Met with clients to discuss color and finish options and other design details.
  • Read blueprints and instructions and examined surfaces to determine type and amount of work necessary for each project.
  • Selected and purchased tools or finishes for surfaces to be covered.
  • Completed high-volume weekly painting jobs with consistently positive customer feedback.
  • Gathered necessary supplies such as brushes, rollers, tape measurers prior to beginning work on any given project.
  • Primed and sealed unfinished wood, plastic and metal surfaces to prepare for additional coats of paint and other finishing substances.
  • Monitored drying times between coats of paint in order to ensure optimal results.
  • Received work orders from supervisors and clients to determine scope of work, materials needed and other job requirements.
  • Assisted in mixing colors according to customer specifications using various tools such as tintometers or computer programs.
  • Completed diverse repairs on commercial and residential buildings and equipment.
  • Provided work order cost estimates based on anticipated type and quantity of materials needed and total project surface area.
  • Applied primers or sealers to prepare bare wood or metal for finish coats.
  • Constructed scaffolding and supports to complete work above ground-level.
  • Inspected finished work for quality assurance purposes before signing off on the job.
  • Sanded down rough spots on walls before applying primer or coats of paint.
  • Washed and treated surfaces with oil, turpentine or other preparations.
  • Ensured that proper safety precautions were taken when working with hazardous chemicals or at heights.
  • Cleaned and protected interior and exterior surfaces with oils and mildew remover.
  • Utilized airless sprayers to apply paint on walls in a uniform manner.
  • Used sandpaper to scrape walls and other surfaces to remove old paint.
  • Calculated cost and quantities of required materials based on surface measurements or work orders.
  • Monitored paint supplies, placing orders whenever needed and properly and safely disposed of old paint.
  • Used brushes, spray guns and paint rollers to paint exterior surfaces.
  • Waterproofed surfaces using felt paper, asphalt paper, tar, caulk and other components.
  • Selected premixed paints or mixed pigments and compounds to achieve correct color and consistency.
  • Tested new products such as paints or primers in order to determine their suitability for specific jobs.
  • Prepared surfaces for painting by washing, scraping, sanding and patching holes.
  • Removed old wallpaper before beginning painting tasks when necessary.
  • Mixed paints and other materials to desired color and texture.
  • Applied primers, sealers, undercoats, topcoats and lacquers according to specified colors.
  • Protected exposed surfaces from harmful substances by setting up drop cloths, plastic or paper.
  • Measured areas requiring coverage accurately using measuring tapes or rulers.
  • Removed fixtures and electric switch covers prior to painting.
  • Cleaned up after completion of each job with the use of solvents or water-based products.
  • Scheduled and coordinated appointments and assisted customers in selecting and matching colors.
  • Applied paint, stain and varnish to wood, metal, plastic and drywall both inside and outside of residential dwellings using sprayers, brushes and rollers.
  • Repaired cracks, holes, dents and other imperfections in walls prior to painting them.
  • Maintained ladders and scaffolding while working at heights.
  • Calculated amounts of materials and estimated cost based on surface measurements or work orders.
  • Used drop cloths and plastic sheets to protect furniture from paint splatters.
  • Followed manufacturer's instructions while mixing paints with thinners or hardeners.
  • Calculated amounts of required materials and approximate time to complete each project to estimate project costs.
  • Sanded, stripped, brushed and power washed surfaces to clean and smooth, ensuring adherence of paint and primer.
  • Achieved cost-savings by developing functional solutions to problems.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Delivered products to customer locations on time.
  • Maintained updated knowledge through continuing education and advanced training.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Collaborated with others to discuss new opportunities.
  • Understood and followed oral and written directions.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Recognized by management for providing exceptional customer service.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

Associate of Arts - Graphic Design

Hesser
Manchester, NH

Skills

  • Quality Assurance
  • Issue Resolution
  • Attention to Detail
  • Interpretation of Blueprints, Wiring Diagrams, and Drawings
  • Following Procedures and Protocols
  • Teamwork and Collaboration
  • Mechanically Inclined
  • Safety Regulations Adherence
  • Measurement and Calibration
  • Visual Inspection
  • Equipment Operation
  • Accuracy
  • Equipment Monitoring
  • Problem-Solving
  • Instructions Adherence
  • Safe Equipment Operations
  • Workspace Organization

Affiliations

  • I enjoy the outdoors and exploring nature.
  • I'm a family man who likes to spend time with my wife and two teenagers.
  • I'm always finding something creative to do.

Websites

Accomplishments

  • I got second place for a logo design contest in Portsmouth, NH and then was asked to design a logo for "First Night" Portsmouth festival in 2004
  • I also received second place in a "design an ad" contest back in high school and did a tv commercial as part of the prize.
  • I wrote and Illustrated a children's book in 2014. "Rose & Riley Learn About Noah". It's currently available on Amazon

References

References available upon request.

Timeline

Sign Maker/Graphic Designer

Self-employed
04.2014 - Current

Residential Painter

Mark Caverno Home Improvements
05.1998 - 11.2022

Volunteer/artist

Self-employed
01.1992 - Current

Associate of Arts - Graphic Design

Hesser

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Mark Caverno