Mark Chacon

Delivery Driver

FedEx

10.2001 - 06.2025

Operated delivery vehicle in compliance with safety regulations and traffic laws.
Loaded and unloaded packages efficiently to ensure timely deliveries.
Navigated routes using GPS technology to optimize delivery schedules.
Communicated effectively with customers regarding delivery status and service inquiries.
Maintained vehicle cleanliness and performed basic maintenance checks regularly.
Adapted quickly to changes in delivery schedules and routes as needed.
Monitored inventory levels for delivered goods, ensuring accuracy in order fulfillment.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Managed customer inquiries and complaints in polite and professional manner.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Verified accuracy of all deliveries against order forms.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing.
Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Increased customer satisfaction, ensuring all deliveries met specified time frames
Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
Fostered strong relationships with customers, leading to increased loyalty and repeat business.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Identified mechanical issues, completed basic repairs and reported serious concerns to management.