Mark Chan
Edmond,OK
Summary
Experienced in domestic resettlement including Bureau of Population, Refugees, and Migration (PRM) & Office of Refugee Resettlement (ORR) programming. Versed in Department of State’s standard cooperative agreement and refugee resettlement regulations (45 CFR Part 400).
Overview
8
8
years of professional experience
Work History
Mobile Programs Training Specialist
Goodwill Central Oklahoma
09.2024 - Current
- Deliver impactful remote training programs focused on workforce readiness, skill development, and career relaunching for underserved and outlying communities.
- Conduct mobile outreach to community partners, successfully integrating training initiatives with local programs to increase program reach and foster collaboration.
- Facilitate workshops on essential soft skills, digital literacy, and industry-specific certifications (e.g., Forklift, Network Cabling) to align with labor market demands and enhance client career growth.
State Refugee Coordinator (SRC)
Oklahoma Department of Human Services
07.2022 - 08.2024
- Directed statewide refugee resettlement operations, managing a $25M+ budget and coordinating across diverse stakeholders to ensure compliance and program effectiveness.
- Collaborated with state and national partners to develop and implement comprehensive strategic plans, enhancing service delivery and ensuring alignment with overarching program goals.
- Ensured rigorous adherence to federal and state regulations, conducting thorough audits and evaluations to maintain program integrity and performance standards.
- Spearheaded significant program expansion, developing new scopes of work that resulted in a 233% growth of contracted refugee service providers and a 525% increase in contracted refugee programs across the state to meet increasing needs.
Director of Refugee Resettlement
Catholic Charities
01.2018 - 07.2022
- Managed comprehensive resettlement programs for 1000's of refugees, overseeing financial management, compliance, and strategic planning to ensure successful community integration.
- Led and mentored cross-functional teams of 20+ individuals to deliver essential services, demonstrating strong leadership in budget allocation, resource management, and continuous process improvement.
- Maintained strict compliance with state and federal guidelines, significantly contributing to strong self-sufficiency and resettlement rates.
Education
MBA - Leadership & Organizational Development
Oklahoma Christian University
MS - Human Relations & Business
Amberton University
BBA - Business Administration
University of Central Oklahoma
Skills
- Reception & Placement (R&P)
- Refugee Cash Assistance (RCA)
- Preferred Communities (PC)
- Matching Grant (MG)
- Refugee Support Services (RSS)
- Youth Mentoring
- Services to Older Refugees
- Refugee Health Promotion
- Refugee School Impact
- Welcome Corps
Timeline
Mobile Programs Training Specialist
Goodwill Central Oklahoma
09.2024 - Current
State Refugee Coordinator (SRC)
Oklahoma Department of Human Services
07.2022 - 08.2024
Director of Refugee Resettlement
Catholic Charities
01.2018 - 07.2022
BBA - Business Administration
University of Central Oklahoma
MBA - Leadership & Organizational Development
Oklahoma Christian University
MS - Human Relations & Business
Amberton University
Similar Profiles
Keyton(Chase) WilliamsKeyton(Chase) Williams
Store Manager at Goodwill Central OklahomaStore Manager at Goodwill Central Oklahoma
Kyle JimboyKyle Jimboy
Associate at Goodwill Industries Of Central OklahomaAssociate at Goodwill Industries Of Central Oklahoma
Lynn HuntLynn Hunt
Donation Center Attendant at Goodwill Industries Of Central OklahomaDonation Center Attendant at Goodwill Industries Of Central Oklahoma
Mackenzie ByersMackenzie Byers
Kids Instructor at Lifetime FitnessKids Instructor at Lifetime Fitness
Steven BednarczykSteven Bednarczyk
Member at Front Line Covid-19 Critical Care Alliance (FLCCC)Member at Front Line Covid-19 Critical Care Alliance (FLCCC)