Microsoft Word, Microsoft Outlook, Microsoft Excel
Mark Chaney
Hudson,MA
Summary
Experienced Merchandiser and Records Specialist with over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
12
12
years of professional experience
Work History
Merchandiser Specialist
Advantage Solutions
09.2023 - Current
- Maintain a clean and organized store environment to facilitate positive shopping experiences for customers.
- Increase sales by implementing effective visual merchandising strategies and attractive product displays.
- Develop strong relationships with key clients to secure long-term partnerships and drive repeat business opportunities.
- Enhance customer satisfaction with personalized service and expert product recommendations.
Records Coordinator
Advocates Community Counseling
12.2020 - 02.2023
- Created anew aisle filing system for archiving of patient's records
- Compiled vital patients documents for personal and outside agencies record request
- Strictly adhered to confidentiality dictations to safeguard information
- Scanned images and documents with careful attention to clear scans and to correct document naming conventions
- Archived incoming patients documents from behavioral health programs and clinics
- Ordered and restocked supplies in line with budget limits and office needs.
Archivist (Contractor)
Sanofi Genzyme
04.2016 - 12.2019
- Was Lead Archivist for all archiving policies and procedures
- Designed and implemented a superior filing system for delicate and vital security documents
- Was Responsible for transportation and re-organization of important pharmaceutical information at a new secured location
- Engaged in scanning and submittal of sensitive manufacturing records through company's secured email system in support of a critical legal investigation
- Reviewed and trained on all SOP/ GMP documents
- Located and organized sequestered files requested from internal customers
- Reviewed and recorded archiving submission forms for accuracy
- Entered Data for quality control of clinical records in appropriate records management application/database
- Gathered study documents and transferred them into their own identifiable boxes
- Indexed contents to permit expedient retrieval
- Ensured orderly storage of archives
- Facilitated pick-ups and deliveries within defined timelines for offsite storage
- Ordered archiving supplies for Records Management Department.
Product Complaint Specialist (Contractor)
Sunovion
12.2014 - 10.2015
- Created an excel document for electronic recording of vital tax information for Corporate and privately owned Pharmacies
- Entered data into MS Excel and company's proprietary system to perform maintenance of complaint files and databases for all complaints
- Reviewed and received customer complaints, via phone, email, and general mail letters.
Documentation Specialist
HealthDrive
05.2012 - 12.2014
- Created excel durable medical equipment order status report document for providers
- Utilized MS Outlook for calendar events and department emails
- Created documents in MS Word for DME products and sent follow up letters for insurance purposes
- Met monthly goals for ordering of medical devices in a five-month period
- Processed and edited reports for DME products and attached newly updated documents
- Was responsible for meeting all regulations and Health Drive's policies
- Maintained patient accounts, insurance information, and medical device orders associated with podiatry and optometry
- Explained insurance coverage for all DME products to patients and facilities
- Communicated with DME vendors to ensure proper ordering and delivery of medical equipment
- Validated patient's insurance coverage via phone/email.
Education
Some College (No Degree) - PC Service And Support
Clark University
Framingham, MASome College (No Degree) - Medical Administration
American Career Institution
Framingham, MASkills
- Merchandising
- Medical Records Request
- Customer Relationship Management (CRM)
- Attention to Detail
State
MA
Zip
01749
City
Hudson
Timeline
Merchandiser Specialist
Advantage Solutions
09.2023 - Current
Records Coordinator
Advocates Community Counseling
12.2020 - 02.2023
Archivist (Contractor)
Sanofi Genzyme
04.2016 - 12.2019
Product Complaint Specialist (Contractor)
Sunovion
12.2014 - 10.2015
Documentation Specialist
HealthDrive
05.2012 - 12.2014
Some College (No Degree) - PC Service And Support
Clark University
Some College (No Degree) - Medical Administration
American Career Institution
Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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