Mark Christensen
Gilbert,AZ
Summary
Experienced leader passionate about fostering compassionate work environments and driving organizational growth. Seeking opportunities to leverage expertise in building strategic alliances, developing talent, and promoting empathy within organizations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team and organizational goals.
Overview
43
43
years of professional experience
Work History
Senior Director, People Culture & Partnerships
LifeGuides
11.2020 - Current
- Lead partnership initiatives to reduce suffering for 1 billion+ people in 15 years
- Facilitate human-to-human on-going connections through live conversation network by 25%
- Introduce future multiple partners and support and create brand development.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Increased employee satisfaction, providing regular coaching and feedback sessions.
- Strategized and executed business plans for customer operations design, development and maintenance.
- Improved customer experiences to increase renewal rates, reduced churn and enhanced support services.
- Executed business plans and developed tools to facilitate project initiatives, trainings, and administrative activities.
Chief Superconnector
Compassion 2.0
03.2023 - Current
- Promote compassion in organizational architecture and systems
- Scale compassion to counter division and promote empathy.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
VP (Visionary of People) Partnerships & Alliances
PeopleInk
04.2011 - Current
- Create 80% of new opportunities for business collaboration and partnerships
- Drive growth and scalability of talent and partnerships.
Co-Founder, VP People, Culture/Partnerships
Loco Companies/Videoloco
09.2015 - 08.2017
- Led brand development and supported business growth
- Fostered client satisfaction and sustainable partner relationships.
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Secured lucrative partnerships by establishing strong relationships with key industry players.
- Implemented data-driven decision-making to optimize business performance and drive growth.
- Networked with other businesses and customers to increase sales opportunities and contacts.
Director HR Partnerships/Alliances
Recruiting Ventures
01.2006 - 01.2011
- Built strategic alliances with HR associations and groups
- Created value proposals and leveraged networks for best practice collaboration.
- Curated content, sourced speakers and helped create large events ($M+), creative book release tours, multiple market & feature magazine production
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
Regional Member Services Director
Society for Human Resource Management (SHRM)
01.1994 - 04.2006
- Provided executive leadership development for SHRM chapters and regions
- Supported human resources volunteer leadership boards across multiple states and Pacific Rim nations.
- Organized regional Board Meetings
- Sourced speakers and created content for regional events
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
HR Manager/Compensation Program Director
Arizona Department of Public Safety
08.1988 - 02.1994
- Managed HR functions including benefits, compensation, selection, testing, and employee relations
- Directed compensation and benefits programs for 30,000 employees across 80+ state agencies.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Improved workplace culture through the development and implementation of diversity initiatives.
Operations Director
Diamond Mine, Inc
04.1985 - 05.1988
- Directed operations, sales, and collections for multi-state retail jewelry companies. Increased sales by 50%
- Led, supervised and provided strategic direction for workforce of 50 employees in 5 multi-state locations
- Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
- Established a culture of continuous improvement, empowering employees to identify areas for optimization and implement innovative solutions.
- Built strong relationships with stakeholders at all organizational levels, fostering collaboration between departments for optimal results.
Political Science Internship
Arizona House of Representatives
01.1982 - 01.1983
- Provided legislative support and research assistance.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Collaborated with senior management on new initiatives to build confidence.
- Provided project progress updates and proposed solutions to issues.
- Developed and maintained relationships with key internal stakeholders.
Education
Master of Arts - Human Resources Management
Ottawa University
Phoenix, AZ Campus01.1992
Bachelor of Science - Business Administration And Management
University of Phoenix
Phoenix, AZ01.1985
Bachelor of Science - Business Administration And Management
Brigham Young University
Provo01.1979
Skills
Strategic Partnerships
Long Term Relationship Building
Content Curation
Customer Experience
Teamwork and Collaboration
Additional Leadership Roles
- Board Member, Professionals In Human Resources Association (PIHRA) Foundation
- Committee Director, "You're Hired" Event/Competition, Junior Achievement of Arizona
- Board Member, SHRM New Mexico
- President/Board Member, SHRM of Greater Phoenix (SHRMGP)
- Strategic Partnerships/Alliances Board Member, Arizona SHRM
- Board Member/Programs Committee, AZ Human Resource Executive Forum
Timeline
Chief Superconnector
Compassion 2.0
03.2023 - Current
Senior Director, People Culture & Partnerships
LifeGuides
11.2020 - Current
Co-Founder, VP People, Culture/Partnerships
Loco Companies/Videoloco
09.2015 - 08.2017
VP (Visionary of People) Partnerships & Alliances
PeopleInk
04.2011 - Current
Director HR Partnerships/Alliances
Recruiting Ventures
01.2006 - 01.2011
Regional Member Services Director
Society for Human Resource Management (SHRM)
01.1994 - 04.2006
HR Manager/Compensation Program Director
Arizona Department of Public Safety
08.1988 - 02.1994
Operations Director
Diamond Mine, Inc
04.1985 - 05.1988
Political Science Internship
Arizona House of Representatives
01.1982 - 01.1983
Master of Arts - Human Resources Management
Ottawa University
Bachelor of Science - Business Administration And Management
University of Phoenix
Bachelor of Science - Business Administration And Management
Brigham Young University