Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Christman

Cincinnati,OH

Summary

Proactive NSC agent with over 4 years of experience in remote and in-office settings, specializing in customer service and problem-solving. Proven ability to manage time efficiently and adapt quickly, with strong communication and teamwork skills. Brings a positive attitude and commitment to continual improvement.

Overview

6
6
years of professional experience

Work History

NSC

ADT Security Systems
07.2018 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others. I was with Defenders before we merged with ADT. Started out as a sales agent and within 6 months moved over to the hero program and did that for over a year until the merge with ADT. After the merge i went to the Blue By ADT for 3 years until everything merged to the all in one with NSC I worked a total of 4 years working remote and just recently came back to the office as a NSC agent.

Education

Withrow High
Cincinnati, OH
05-1988

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Computer Skills
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management
  • Decision-Making
  • Problem Resolution

Timeline

NSC

ADT Security Systems
07.2018 - Current

Withrow High
Mark Christman