Mark Chrysafidis

• Met with the sales and marketing departments to determine project road maps and create unique products to drive profitability and champion the brand.
• Built sales forecasts and schedules to reflect desired productivity targets.
• Coached, developed, and motivated the team to achieve quarterly goals.
• Monitor and track team performance through KPIs, offering coaching and feedback to ensure individuals meet and exceed lead generation and sales targets.
• Collaborated with marketing team members to design promotional materials.
• Led high-level discussions with senior management to reallocate territories based on performance data, leading to optimized coverage.

• Generated leads through cold calling, email campaigns, and other methods.
• Developed relationships with key decision makers within target accounts.
• Prepared proposals for prospective customers outlining solutions that meet their unique needs.
• Maintained accurate records of all interactions with prospects and customers in CRM system.
• Interviewed, trained, and mentored staff members to maximize productivity.

● Managed end of lease requests through cases and reports

● Communicated with customers to ensure accurate information

● Worked within titling team and independently to achieve team and individual goals

● Demonstrated strong organizational skills

● Learned software such as Salesforce and Info Lease to confirm accurate information

● Provided quality customer service by greeting customers, explaining usage guidelines and regulations

● Promoted to Manager after one year of service

● Train three employees on company operations and procedures

● Create schedules for employees

● Manage all monetary sales and reconcile register at day end

● Trusted key-holder responsible for opening and closing store