Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARK COLE

WEST UNION,OH

Summary

Dynamic Territory Manager at Walnut Creek Foods with a proven track record in client acquisition and relationship building. Achieved significant sales growth through strategic business planning and effective product positioning. Skilled in issue resolution and marketing support, fostering long-term partnerships that drive customer satisfaction and profitability.

Successful Territory Manager bringing strong history of exceeding product revenue and customer targets. Versed in retail food products and current market trends. Over 20 plus years of sales and business development success.

Overview

15
15
years of professional experience

Work History

Territory Manager

Walnut Creek Foods
08.2021 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Attended trade shows and industry events to promote company products and services.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Built relationships with customers and community to establish long-term business growth.
  • Established successful account relationships by building rapport and maintaining consistent communication.

Manager

True Taste of Country
09.2019 - 07.2021
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Improved safety procedures to create safe working conditions for workers.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Manager

The Home Place
10.2017 - 07.2019
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed and motivated employees to be productive and engaged in work.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled cost to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.

Customer Development Specialist

Gordon Food Service
09.2010 - 08.2014
  • Provided excellent customer service and provided answers to client questions within set standards.
  • Monitored sales and other performance indicators and took action to improve performance.
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
  • Coordinated with internal departments to ensure timely delivery of products or services.
  • Demonstrated strong product knowledge, enabling the ability to effectively address client questions and concerns.
  • Managed a diverse portfolio of clients, tailoring communication styles to suit individual needs and preferences.
  • Achieved revenue growth by upselling products and services based on customer needs.
  • Participated in industry events to expand professional networks and uncover new leads for potential customers.

Education

General Education And Distributive Education

Blanchester High School
Blanchester, OH
05-1986

Skills

  • Goals and performance
  • Business development and planning
  • Product positioning
  • Improvement planning
  • Client acquisition
  • Relationship building
  • Brand promotion
  • Time management
  • Sales expertise
  • Issue resolution
  • Marketing support
  • Product promotion
  • Customer relationship management

Timeline

Territory Manager

Walnut Creek Foods
08.2021 - Current

Manager

True Taste of Country
09.2019 - 07.2021

Manager

The Home Place
10.2017 - 07.2019

Customer Development Specialist

Gordon Food Service
09.2010 - 08.2014

General Education And Distributive Education

Blanchester High School

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