Mark Collins

Outside Sales Coordinator

Mitchell Industries

01.2009 - Current

Coordinated sales activities and communication between departments to enhance collaboration.
Assisted in preparing sales reports and presentations for management meetings.
Managed customer inquiries and provided timely responses to ensure satisfaction.
Organized and maintained sales documentation for accuracy and accessibility.
Monitored inventory levels and communicated with suppliers to prevent stockouts.
Implemented process improvements that increased efficiency in order processing workflows.
Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
Built relationships with customers and community to promote long term business growth.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Maintained current knowledge of evolving changes in marketplace.
Met existing customers to review current services and expand sales opportunities.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Developed, maintained and utilized diverse client base.