Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mark Combs

Reno,NV

Summary

I am uniquely qualified for a position as a Prosthetic Consultant. In 1975 I became septic which lead to the amputation of both of my legs below the knee.

During the years since my amputation I have become aware of the special needs of an amputee. The road from acceptance to proficinceny is a long and difficult. I felt the call to assist my fellow amputees with the use of a prosthesis, as well, as support, encouragement, and inspiration.

Overview

48
48
years of professional experience

Work History

Prosthetic Consultant

Arcadian Rehab
RENO, NV
03.2019 - 03.2022
  • Monitored patient progress through follow-up appointments after initial fitting and delivery of device.
  • Assisted with pre-fitting of prostheses prior to fabrication or delivery.
  • Built strong, professional relationships through identification of client needs.
  • Actively promoted awareness about available resources within the community that can benefit amputees.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Collaborated with physical therapists to provide optimal fitting of devices following surgery or amputation.

Prosthetic Consultant

Prosthetic Consultants
RENO, NV
04.2012 - 05.2015
  • Monitored patient progress through follow-up appointments after initial fitting and delivery of device.
  • Built strong, professional relationships through identification of client needs.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information to pre-amputees and amputees.
  • Collaborated with physical therapists to provide optimal fitting of devices following surgery or amputation.
  • Attended conferences and workshops related to advances in prosthetics technology.
  • Facilitated communication between patients, family members, and healthcare providers involved in providing quality care.
  • Educated patients regarding proper use, maintenance, and safety of their prostheses.
  • Listened to customer needs to identify and recommend best products and services.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Worked closely with physicians to ensure that all medical requirements were met before prescribing a prosthesis.
  • Recognized by management for providing exceptional customer service.

Prosthetic Consultant

Hanger Clinic: Prosthetics & Orthotics
RENO, NV
03.2015 - 03.2015
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Understood and followed oral and written directions.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained open communication with patients and physicians.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Facilitated communication between patients, family members, and healthcare providers involved in providing quality care.

Owner/Broker

Dickson Realty - Lake Tahoe & Truckee Luxury Real Estate
RENO, NV
06.1974 - 07.1995
  • Monitored performance of personnel against goals set forth by the company.
  • Maintained relationships with existing clients by providing superior customer service.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Identified new opportunities for growth, expansion, and diversification.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Served as a liaison between the organization and external stakeholders.
  • Hired new realtors to increase team oversight and productivity.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

Bachelor of Arts - Business

University of Nevada Reno
Reno, NV
06-1969

Skills


  • Client Engagement
  • Subject Matter Expert
  • Cultural Awareness
  • Problem-Solving
  • Goal Setting
  • Customer Relationship Management
  • Integrity and Honesty
  • Client Relationships
  • Client Rapport
  • Client Requirements Assessment

References

References available upon request.

Timeline

Prosthetic Consultant

Arcadian Rehab
03.2019 - 03.2022

Prosthetic Consultant

Hanger Clinic: Prosthetics & Orthotics
03.2015 - 03.2015

Prosthetic Consultant

Prosthetic Consultants
04.2012 - 05.2015

Owner/Broker

Dickson Realty - Lake Tahoe & Truckee Luxury Real Estate
06.1974 - 07.1995

Bachelor of Arts - Business

University of Nevada Reno

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Mark Combs