Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Affiliations
References
Timeline
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Mark Conner

Pittsburgh,PA

Summary

Experienced sales employee with a track record of success in various retail environments. Most recently served as a Fulfillment Center Associate at Amazon, focusing on surveying and processing return items for resale. Previous roles include Sales Associate at Journeys, where responsibilities included operating cash registers, assisting customers, and maintaining merchandising standards. Also, served as a Zone Monitor at Flight Trampoline Park, ensuring safety measures were followed and managing birthday parties. Currently pursuing a High School Diploma with an expected graduation in May 2025 from Susquehanna University. In the future I would like to put my major in Anthropology to use, whether that means becoming an anthropologist or finding employment that allows me to show my anthropologically centered mind.

Overview

4
4
years of professional experience

Work History

F.C. Associate

Amazon
Imperial
05.2023 - 08.2023
  • Ensured that all products were properly labeled according to company standards.
  • Processed returns according to company policies and procedures.

Sales Associate

Journeys
Pittsburgh
11.2020 - 04.2021
  • Processed transactions using a point-of-sale system.
  • Upsold additional items based on customer interests and needs.
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Zone Monitor

Flight Trampoline Park
Pittsburgh
03.2019 - 07.2020
  • Monitored jumpers to prevent unsafe behavior, such as double bouncing or flipping.
  • Resolved customer complaints promptly and professionally.
  • Ensured safety of all trampoline users by enforcing rules and regulations.
  • Trained new staff members in safety protocols related to operating a trampoline area.
  • Facilitated efficient clean-up of event space before departure.
  • Managed check-in process for parents or guardians of young guests.

Education

Bachelor of Arts - Anthropology

Susquehanna University
Selinsgrove, PA
05-2025

Pittsburgh Brashear High School
Pittsburgh, PA
06-2021

Skills

  • Attention to Detail
  • Customer Service
  • Excellent People Skills
  • Multitasking Strengths
  • Verbal Communication
  • Guest Relations

Roles And Responsibilities

  • Deem if items are eligible to be resold
  • Package Items to be resold
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Encouraged customers to make additional purchases and suggested relevant items.
  • Met merchandising standards by keeping store stocked and products faced.
  • Assisted customers in deciding on purchases
  • Watched over an area of the park making sure all safety measures were followed
  • Ran birthday parties, ensuring the parents could be stress free

Affiliations

  • Some activates I partake in outside of work and academics are playing guitar and creating music, being active in m theatre company such as performing in shows or helping the young members in different aspects of musical theater, and staying active through athletics such as hockey and basketball.

References

References available upon request.

Timeline

F.C. Associate

Amazon
05.2023 - 08.2023

Sales Associate

Journeys
11.2020 - 04.2021

Zone Monitor

Flight Trampoline Park
03.2019 - 07.2020

Bachelor of Arts - Anthropology

Susquehanna University

Pittsburgh Brashear High School
Mark Conner