Mark Conrad
Supervisor
Laurelville,OH
Summary
Accomplished Shift Supervisor with a proven track record at Pixelle Specialty Solutions, enhancing operational efficiency and team productivity through strategic planning and continuous improvement. Skilled in staff management and workplace safety, I excel in fostering team leadership and problem-solving, achieving significant improvements in production management and staff development.
Overview
13
13
years of professional experience
Work History
Shift Supervisor Pulp Mill/Woodyard
Pixelle Specialty Solutions
09.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Conducted performance reviews annually, offering praise and recommendations for improvement.
- Conducted routine inspections to check quality and compliance with established specifications.
- Oversaw maintenance activities within the premises, coordinating with contractors when necessary for timely repairs and upkeep tasks completion.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Shift Supervisor Shipping
Pixelle Specialty Solutions
12.2020 - 09.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Improved distribution efficiency with design, development, and testing of embedded software applications.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Enhanced processes by pinpointing bottlenecks and working with other supervisors to resolve.
- Oversaw loading and unloading of packages in warehouse.
- Conducted performance reviews annually, offering praise and recommendations for improvement.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Implemented policies and standard operating procedures for continuous improvement.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Cultivated professional working relationships with peers and supervisors.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Documented daily production and materials usage in SAP to track data.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
Shipping Supervisor
Greif
07.2019 - 12.2020
- Supervised shipping team of 8 employees.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Implemented safety protocols in the workplace, reducing accidents and ensuring employee wellbeing.
- Enhanced shipping efficiency by implementing proper packaging methods and material usage.
- Collaborated with carriers to negotiate competitive shipping rates, resulting in cost savings for the company.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Inspected loading operations for improvements in efficiency and safety.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Met or exceeded production goals and objectives by following strict procedures.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
Shift Supervisor
Riffle Machine Works
08.2011 - 07.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Applied security, safety, and loss prevention strategies during shifts.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Coordinated project workflows for departments.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ09.2025
Certificate of Completion - Diesel Mechanics Technology/Chassis Fabrication
WyoTech
Blairsville, PA03.2009
No Degree - Accounting And Business Management
Hocking College
Nelsonville, OH08.2008
High School Diploma -
Zane Trace High School
Chillicothe, OH05.2007
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Operations Management
- Safety awareness
- Schedule Management
- Policy Enforcement
- Strategic Planning
- Inventory Management
- Continuous Improvement
- Document Management
- Production Management
- Team Leadership
- Problem-Solving
- Team Supervision
- Strong verbal and written communication
Timeline
Shift Supervisor Pulp Mill/Woodyard
Pixelle Specialty Solutions
09.2022 - Current
Shift Supervisor Shipping
Pixelle Specialty Solutions
12.2020 - 09.2022
Shipping Supervisor
Greif
07.2019 - 12.2020
Shift Supervisor
Riffle Machine Works
08.2011 - 07.2019
Bachelor of Science - Business
University of Phoenix
Certificate of Completion - Diesel Mechanics Technology/Chassis Fabrication
WyoTech
No Degree - Accounting And Business Management
Hocking College
High School Diploma -
Zane Trace High School