Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Volunteer Coordinator/House Manager
Fresno Mission Inc
01.2020 - Current
Developed in house training programs to focus on volunteer retention and skill development
Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
Recruited and trained new volunteers on volunteer program goals and objectives.
Worked with leadership staff and special committees to define volunteer mission and set standards.
Assistant General Manager
Il Fornaio
01.2016 - 01.2018
Managed team schedule with eye for coverage needs and individual strengths.
Resolved problems promptly to elevate customer approval.
Enforced quality assurance protocols to deliver ideal customer experiences.
General Manager
Patxi's
01.2011 - 01.2015
Managed daily operations, employee training and scheduling.
Implemented operational strategies to support customer and employee loyalty.
Managed budgets and P&Ls to achieve margin targets and growth plans.
Assistant General Manager
Dudham Sports Entertainment
01.2009 - 01.2011
Maintained secure cash drawers and resolved discrepancies.
Managed inventory controls with minimal losses by enforcing monitoring and management structures.
Enforced quality assurance protocols to maintain ideal customer experiences.