Mark Cox
Birmingham,AL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
28
28
years of professional experience
Work History
Retail Store Owner
Birmingham Auto Detailing LLC
03.2012 - Current
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
- Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
- Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
Senior Software Architect
Infinity Insurance
04.2010 - 05.2014
- Delivered high-quality documentation on system architecture, enabling seamless knowledge transfer among team members.
- Played an instrumental role in driving revenue growth through innovative product offerings based on cutting-edge technology advancements.
- Enhanced system stability through rigorous testing, debugging, and addressing technical issues.
- Streamlined development processes by introducing agile methodologies, reducing project timelines and improving team collaboration.
Principal Software Engineer
Northrop Grumman Information Technology
12.1995 - 01.2010
- Managed teams responsible for designing software in [Type] environments.
- Investigated new and emerging software applications to select and implement administrative information systems.
- Fostered a culture of innovation within the engineering team by encouraging experimentation with cutting-edge technologies.
- Employed peer code review to better delegate error checking duties and enhance debugging outcomes.
- Spearheaded the adoption of best practices for coding standards, documentation, and design principles within the engineering team.
Education
Master of Science - Applied Mathematics
Master of Science - Computer Science And Programming
Bachelor of Science - Mathematics And Computer Science
Data Camp Certified Data Analyst - Data Science
07.2024
Skills
- Store operations
- Local market understanding
- Social Media Marketing
- Employee Scheduling
- Merchandise planning
- Promotional planning
- Verbal and written communication
- Relationship Building
- Customer Relations
- Negotiation
Accomplishments
Awarded "Best Car Detailing Shops in Birmingham" 2021-2024
Affiliations
- Fly Fishing International (FFI)
Timeline
Retail Store Owner - Birmingham Auto Detailing LLC
03.2012 - Current
Senior Software Architect - Infinity Insurance
04.2010 - 05.2014
Principal Software Engineer - Northrop Grumman Information Technology
12.1995 - 01.2010
Auburn University - Master of Science, Applied Mathematics
Auburn University - Master of Science, Computer Science And Programming
Augustana University - Bachelor of Science, Mathematics And Computer Science
Data Camp (Data Analyst Boot Camp) - Data Camp Certified Data Analyst, Data Science
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