Summary
Overview
Work History
Education
Skills
Timeline
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Mark Crooks

Cleveland,OH

Summary

Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques.

Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.

Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.

Successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Overview

2026
2026
years of professional experience

Work History

Business Owner

Kona Consulting
10.2023 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Conducted market research to inform product development decisions and identify potential growth areas.
  • Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.

President/Owner

MPE
01.2007 - 04.2023
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.
  • Managed day-to-day business operations.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

Sales Executive

Boston Scientific
01.2004 - 02.2007
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.

Sales Representative

Karl Storz Endoscopy
2000 - 2003
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

Bachelor of Arts - Communications

John Carroll University
Cleveland, OH

Skills

  • Driven and determined
  • Entrepreneurial personality
  • Business development
  • Strategic Decision-making
  • Sales strategies
  • Negotiation and persuasion
  • Vendor relationship management
  • Consulting
  • Decision-making
  • Process improvements

Timeline

Business Owner

Kona Consulting
10.2023 - Current

President/Owner

MPE
01.2007 - 04.2023

Sales Executive

Boston Scientific
01.2004 - 02.2007

Sales Representative

Karl Storz Endoscopy
2000 - 2003

Bachelor of Arts - Communications

John Carroll University

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Mark Crooks