Mark Crouse
Itasca,Illinois
Overview
4
4
years of professional experience
Work History
Waiter
Pi Beta Phi Sorority
Ames, IA
09.2022 - Current
- Replenished beverages for diners throughout shift.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Sanitized surfaces after each use following standard sanitation practices.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
Security Guard
Securitas Security
Des Moines, IA
05.2023 - 08.2023
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Provided customer service assistance to staff and visitors in a professional manner.
- Identified potential security risks and recommended corrective actions.
- Issued visitor badges and access cards to authorized personnel.
- Completed incident reports regarding violations of policies or procedures.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Provided escorts for employees entering and exiting the building after hours.
- Warned persons of rule infractions or violations and evicted violators from premises.
Sales Floor
BJ’s Sport Shop
Minocqua, WI
06.2022 - 08.2022
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
Waiter
Kappa Alpha Theta Sorority
Ames, IA
10.2021 - 01.2022
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
Seasonal Worker
Elk Grove Public works
Elk Grove Village, IL
06.2020 - 08.2020
- Patrolled assigned areas to detect potential hazards or damage to the roadway.
- Performed manual labor tasks including shoveling dirt and debris from roadsides.
- Repaired potholes by filling them with asphalt or other material.
- Removed vegetation growing along the roadside using hand tools or powered equipment.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Pruned trees to improve the health, structure, and aesthetics of the tree.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Seasonal Worker
LuxHome Renovations LLC
- Measured, cut and shaped wood pieces according to specifications.
- Assembled furniture items using hand tools and power tools such as saws, drills and sanders.
- Inspected property for signs of damage or infestation from pests or weeds.
- Laid sod on prepared surfaces for a finished look of the landscape design.
- Repaired walkways with pavers or concrete blocks when needed.
Education
Criminal Justice
Iowa State University
Ames, IA05.2024
Skills
- Reliability
- Work Ethic
- Relationship Building
- Decision-Making
- Communication
- Teamwork skills
- Problem solving
Timeline
Security Guard
Securitas Security
05.2023 - 08.2023
Waiter
Pi Beta Phi Sorority
09.2022 - Current
Sales Floor
BJ’s Sport Shop
06.2022 - 08.2022
Waiter
Kappa Alpha Theta Sorority
10.2021 - 01.2022
Seasonal Worker
Elk Grove Public works
06.2020 - 08.2020
Seasonal Worker
LuxHome Renovations LLC
Criminal Justice
Iowa State University
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