Mark Csogi
Salem,MA
Summary
Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over my 13-year history. Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over my 13-year industry history.
Overview
27
27
years of professional experience
Work History
Correctional Officer
Essex County Sheriff's Department
01.2011 - Current
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
Operations Manager
Crystal Motor Express
06.1997 - 12.2010
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Trained new employees on proper protocols and customer service standards.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
Bachelor of Science - Business Management
Salem State University
Salem, MA05.1991
Associate of Arts - Liberal Arts And Sciences
North Shore Community College
Danvers, MA05.1989
Skills
- Facility Security
- Crisis Management
- Emergency Response
- Surveillance
- Trained in Defensive Tactics
- Mentorship
- Inmate Supervision
- First Aid Training
- CPR Certification
- Facility Maintenance
Timeline
Correctional Officer
Essex County Sheriff's Department
01.2011 - Current
Operations Manager
Crystal Motor Express
06.1997 - 12.2010
Bachelor of Science - Business Management
Salem State University
Associate of Arts - Liberal Arts And Sciences
North Shore Community College
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