Mark Dancer
Chicago,IL
Summary
Dynamic professional with extensive experience in terminal operations at ITS Technologies & Logistics LLC. Proven ability to enhance efficiency through effective communication and teamwork. Skilled in system monitoring and risk assessments, consistently achieving operational excellence while fostering strong relationships with partners. Committed to maintaining safety and promoting a collaborative work environment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
14
14
years of professional experience
Work History
Terminal Operator
ITS Technologies & Logistics LLC
02.2010 - 10.2014
- Enhanced terminal efficiency by implementing effective communication strategies with staff and clients.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among colleagues.
- Oversaw set-up processes for transfer of products to and from maritime transit equipment.
- Developed strong relationships with external partners, including shipping lines and trucking companies, to ensure smooth operations at the terminal.
Networks System Operator/Maintenance Technician
United States Army
01.2003 - 01.2010
- Ensured high availability of critical systems by conducting routine audits and performance assessments.
- Implemented best practices in incident management, reducing resolution timeframes significantly for critical issues.
- Facilitated seamless transitions during major infrastructure upgrades, mitigating risks associated with downtime or data loss.
- Maintained up-to-date documentation for all system procedures, contributing to efficient knowledge transfer among team members.
Forklift Operator
Conway Trucking
10.2008 - 12.2008
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Fuel Island Operator
Ryder Logistics
10.2000 - 01.2003
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Team Member
Wendy's
06.2000 - 10.2000
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Bishop Noll Institute
Hammond, IN06-2000
Skills
- Terminal operations
- Shipping and receiving
- System monitoring
- Risk assessments
Timeline
Terminal Operator
ITS Technologies & Logistics LLC
02.2010 - 10.2014
Forklift Operator
Conway Trucking
10.2008 - 12.2008
Networks System Operator/Maintenance Technician
United States Army
01.2003 - 01.2010
Fuel Island Operator
Ryder Logistics
10.2000 - 01.2003
Team Member
Wendy's
06.2000 - 10.2000
High School Diploma -
Bishop Noll Institute
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