Mark Darveau
Austin,United States
Summary
Experienced professional with 25 years of expertise in the technology industry. Proven ability to lead teams, develop strategies and implement effective solutions. Offering a unique combination of knowledge and skills to add value to your organization. Applying for a position to contribute expertise and advance organizational goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Business Operations Analyst
Meta/Crystal Equations
Austin, TX
01.2021 - 11.2022
- Created and Standardized Reporting for Finance cases
- Created escalation path between revenue groups.
Senior Business Analyst Business Operations
Forcepoint
Austin, TX
02.2017 - 12.2020
- Provided analytics to Senior VP's and Board of Directors
- Analyzed retention metrics to find trends and advice of corrective actions
- Created business models for sales quota layout
- Updated process and analytics for renewal quotas.
Market Intelligence Program Manager
Dell Inc.
Round Rock, TX
08.2009 - 01.2017
- Provided market analysis to Senior VP's and Board of Directors
- Analyzed potential markets and companies for Merger & Acquisition (M&A) activity
- Conducted negotiations for research contracts for the storage division
- Negotiated and managed contracts for storage partners
- Created business cases to support Dell storage needs
- Supplied storage statistics to International Data Corporation (IDC), Gartner, and other research firms.
Director, Business Development
ALEPO
Austin, TX
02.2008 - 08.2009
- Oversaw interoperability testing with hardware vendors such as Cisco, Acatel-Lucent, and Motorola
- Oversaw development and launch of Session reporting product and Diameter Charging Gateway
- Created Original Equipment Manufacturing (OEM) relationship with Nortel
- Created a network of consultants on six continents
- Oversaw all partner and reseller relationships worldwide, increasing partner participation rates by 10%.
Technical Sales Manager
Dell Inc.
Round Rock, TX
01.2006 - 12.2008
- Achieved Sales Manager of the Quarter 2007
- Selected member of the 100% club (attained 100% of quota) in 2008
- Exceeded a quarterly goal in excess of $50 million
- Appointed to lead the Technical Sales Representative Council
- Coordinated with IT to guide improvement and implementation of Global tools
- Directed a team of 12 technical sales representatives.
Sales Operations Manager
Dell Inc.
Round Rock, TX
01.2004 - 12.2006
- Recipient of the Key Contributor Award in 2007
- Developed efficient processes to reduce the backlog to less than 3%
- Fostered relations between Dell and EMC to produce optimal results
- Accountable for all orders and customer service associated with those orders
- Guided the process improvement project to reduce EMC lead time by five days.
Senior Sales Support Program Manager
Dell Inc.
Round Rock, TX
01.2001 - 12.2004
- Created contract process for EMC Symmetric gear
- Saved company over $3 million in 2008 by leading process improvement project to enable variable ship methods
- Instrumental in the automation project which reduced the Clariion lead time by two days
- Designed and implemented Dell/EMC operational processes including order entry, order flow, and logistics.
Enterprise Sales Consultant
Dell Inc.
Round Rock, TX
01.1999 - 12.2001
- Recipient of the VP Award for 2001 and 2002
- Achieved the Sales Representative of the quarter
- Exceeded quarterly sales goal by 120%
- Consulted with customers on the server and storage solutions to fit their goals and budgets
- Trained territory sales representatives on enterprise hardware, software, and services.
Education
Business Management -
University of Arizona
Skills
- Data Analysis
- Operational Reporting
- Workflow Analysis
- Operations Analysis
- Competitive Analysis
- Business Process Improvement
- Forecasting and Planning
- Process Optimization
- Operations Management
- Project Management
Certification
Six Sigma Green Belt, Akea/Dell, 01/01/04
Social Profiles - In
mark-darveau
Timeline
Senior Business Operations Analyst
Meta/Crystal Equations
01.2021 - 11.2022
Senior Business Analyst Business Operations
Forcepoint
02.2017 - 12.2020
Market Intelligence Program Manager
Dell Inc.
08.2009 - 01.2017
Director, Business Development
ALEPO
02.2008 - 08.2009
Technical Sales Manager
Dell Inc.
01.2006 - 12.2008
Sales Operations Manager
Dell Inc.
01.2004 - 12.2006
Senior Sales Support Program Manager
Dell Inc.
01.2001 - 12.2004
Enterprise Sales Consultant
Dell Inc.
01.1999 - 12.2001
Business Management -
University of Arizona
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