MARK DELACRUZ
Tracy,CA
Summary
A multifaceted visionary leader versed in manufacturing and employee management. Offering years of experience across diverse industries in sales, marketing, retail, and electric vehicle manufacturing. Decisive leader and strategic problem solver with excellent communication and planning abilities. Adept at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated, and hardworking leader with a history of streamlining operations and increasing efficiency while driving down Quality and Safety incidents.
Overview
9
9
years of professional experience
Work History
Production Supervisor - General Assembly SX
TESLA
FREMONT, CA
03.2021 - 06.2024
- Utilized lean practices to balance workflow and alleviate redundancy
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies while managing 20 Production Associates, 2 Lead Production Associates, and organizing manpower
- Boosted production throughput and quality by revamping procedures and monitoring strategies
- Monitored materials used to identify concerns and keep costs low
- Set and enforced performance-oriented production approach, significantly increasing worker output, and reducing safety incidents.
Lead Production Associate - Seats
TESLA
FREMONT, CA
10.2018 - 03.2021
- Identified potential bottlenecks of the production line while troubleshooting issues to maintain a constant flow of production
- Provided effective leadership and coaching to associates to drive quality and production goals
- Ensures that standard operating procedures and manufacturing instructions (M.I.) are current, accurate and that all work is done in compliance to ensure maximum quality
- Teamed with process technicians and management to improve quality
- Communicated compliance and shop readiness training across a wide variety of instructional environments, such as one on one, and hands-on training.
Production Associate - Seats
TESLA
Fremont, CA
03.2018 - 10.2018
- Cross-trained on multiple production lines while working alongside Lead Production Associates to ensure constant flow of production
- Worked with and trained new Production Associates while teaching safety and Manufacturing Instructions
- Actively worked the Production line while constantly looking for continuous improvement opportunities
- Partnered with Process Technicians and Lead Associates to audit and improve processes throughout the production shop.
Director of Operations
A&M MARKETING SOLUTIONS, INC.
PLEASANTON, CA
05.2015 - 03.2018
- Developed new processes for employee evaluation which resulted in marked performance improvements
- Implemented marketing strategies which resulted in growth of customer base
- In charge of hiring and development of new client representatives
- Completed weekly schedules and payroll for all employees
- Oversaw sales forecasting, goal setting and performance reporting for all new accounts
- Built client relationships by acting as the liaison between the customer service and sales teams.
Assistant Director
SELF MADE MARKETING GROUP, INC.
OAKLAND, CA
10.2015 - 05.2015
- Managed a team of sales representatives who accounted for over 50% of total company sales on a month-to-month basis
- Trained and mentored new employees on industry practices and business operations
- Lead teams of professionals in special projects and daily operations
- Recruited, selected, and retained quality sales associates and customer service representatives.
Education
Vallejo High School
Vallejo, CA2002
Skills
- SAFETY IMPROVEMENTS
- TEAM BUILDING, TRAINING & DEVELOPMENT
- PROCESS IMPROVEMENT
- LEAN MANUFACTURING & 5S
- QUALITY ASSURANCE
- COMMUNICATION
- PRODUCTION MANAGEMENT
Professional Highlights
- Completed Quality in Station, Standard Work Training, and Workstation Trainer Courses.
- Certified Workstation Trainer for Front Seat Back, Front Seat Cushions, First Row, and 2nd row Model 3 Seats (Mainline), and End of Line (EOL).
- Attended and completed Leadership Fundamentals course.
- Achieved Top 10% nationwide rep ranking in 2017.
- Consistently exceeded sales goals, placing in top 20 % of sales representatives nationwide.
- Expanded our sales market while managing 3 locations simultaneously for AT&T and DirecTV.
Timeline
Production Supervisor - General Assembly SX
TESLA
03.2021 - 06.2024
Lead Production Associate - Seats
TESLA
10.2018 - 03.2021
Production Associate - Seats
TESLA
03.2018 - 10.2018
Assistant Director
SELF MADE MARKETING GROUP, INC.
10.2015 - 05.2015
Director of Operations
A&M MARKETING SOLUTIONS, INC.
05.2015 - 03.2018
Vallejo High School