Personable and driven with natural talent for building relationships and fostering client satisfaction. Possesses strong understanding of sales principles and excellent communication skills, coupled with proficiency in CRM software. Ready to drive revenue growth and enhance customer experience through dedicated service and strategic sales initiatives.
Overview
15
15
years of professional experience
Work History
Account Manager, Inside Sales
Agilent Technologies Inc.
01.2014 - Current
Managed Accounts specifically in Chemical , Energy, Environmental, Academic, and Pharmaceutical markets, ensuring each client received personalized attention tailored to the unique needs in their specific Industries.
Consistently met or exceeded sales targets
Manage CRM leads/opportunities and exhibits consistent funnel growth through targeted prospecting and effective lead generation efforts.
Responsible for product demonstrations to prospective clients, by partnering with our pre-sales application scientists, showcasing the value of our solutions.
Negotiated client purchase agreements and discounting structure by partnering with our Legal team.
Maintains technical knowledge of product portfolio through continuous learning by reading technical papers, product manuals, and product updates to ensure the best solution is positioned with client.
Regularly organized lunch and learn opportunities, attended workshops and customer seminars.
Continuously monitor and analyze competitors products and enhancements to identify opportunities for differentiation and competitive advantages.
Inside Sales Supervisor
Agilent Technologies Inc.
01.2022 - Current
· Supervisor for 3 direct reports on the Inside sales team, specifically focused on hitting sales goals, identifying development opportunities, and aligning with the strategic objectives of our organization.
Implementation Support Specialist
Agilent Technologies Inc.
09.2009 - 12.2013
Collaborated with cross-functional teams to ensure successful implementation of LCMS QQQ and QTOF products.
Responsible for delivery, site preparation readiness, and post Sales Application Scientist scheduling.
Education
Bachelor of Science - Wildlife Biology
University of Delaware
Newark, DE
05-1998
Skills
Account management
Relationship building
SAP CRM management
Strong sales techniques
Management experience
Advanced communication skills
Account development
Chromotography
Timeline
Inside Sales Supervisor
Agilent Technologies Inc.
01.2022 - Current
Account Manager, Inside Sales
Agilent Technologies Inc.
01.2014 - Current
Implementation Support Specialist
Agilent Technologies Inc.
09.2009 - 12.2013
Bachelor of Science - Wildlife Biology
University of Delaware
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