Mark DeMeritt
Summary
Customer-oriented, strategic-thinking sales professional with over 6 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
17
17
years of professional experience
Work History
Route Sales Driver
Blue Bell Creameries
Brenham, TX
04.2013 - Current
- Established and enforced sales goals to boost team success
- Maintains professinal network of potential clients and business opportunities
- Increased sales by building customer relationships
- Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Connected with current customers to assess satisfaction, determine needs and offer new services
- Managed budgeting, forecasting and performance for all accounts
- Ensured client satisfaction ratings by actively listening and resolving customers comments and concerns
- Optimized sales volume by managing accounts and building rapport with repeat customers
- Established and serviced 200+ accounts in assigned territory
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
- Planned and followed through with inventory management for each store
- Completed documentation for product and service sales
- Followed-up with clients after installations to ensure quality service and customer satisfaction
- Delivered products to customers in timely manner
- Maximized efficiency and time management by effectively planning and organizing client routes within territory
- Implemented consultative sales techniques to generate revenues and exceed sales targets
Engineer
Marriott Hotel And Golf Club At Champions Circle D
Fort Worth, TX
06.2008 - 04.2013
- Identified and implemented most efficient and acceptable resolutions to complex engineering problems
- Operated hand and power tools to complete repairs
- Monitored building security and safety by locking doors after operating hours and checking electrical appliances to prevent safety hazards
- Inspected components of industrial equipment for accurate assembly and oversaw installations to prohibit defects, such as loose connections and frayed wires
- Responds to emergency cleaning requests hourly
- Consulted blueprints and repair manuals to complete high-quality repairs and restore optimal functionality
- Evaluated systems in use to uncover problems, complete maintenance and recommend solutions
- Performed simple carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs
- Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems
- Utilized drawings, blueprints and schematics of building and systems layout as well as machinery construction
- Put in replacement parts and components as well as entire systems
- Used brushes, rollers, spray equipment and paint to paint variety of interior and exterior surfaces
- Routinely inspected equipment for preventive and emergency maintenance needs
- Diagnosed and repaired mechanical machinery issues
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime
- Cleaned restrooms using ammonia and other chemicals to minimize spread of germs
- Dismantled equipment to access, remove and replace defective parts to maintain operability
- Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional
- Performed routine inspection and maintenance of equipment
Education
High School Diploma -
El Capitan High School
Lakeside, CA06.2005
Skills
- Product and service knowledge
- Sales forecasting
- Product merchandising
- Product merchandising and distribution
- Time management ability
- Customer needs assessment
Timeline
Route Sales Driver
Blue Bell Creameries
04.2013 - Current
Engineer
Marriott Hotel And Golf Club At Champions Circle D
06.2008 - 04.2013
High School Diploma -
El Capitan High School
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