Mark D. Evans
Rochester Hills,MI
Summary
Self-directed customer-oriented program manager with several years of experience in strategic planning, full program quality management and complex problem-solving. Expert in cross-functional communication, employee training, supervision and process improvements. Demonstrated hands-on leader committed to business/ team goals and customer satisfaction to expand organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supplier Audit Program Manager
Stellantis
Auburn Hills, MI
08.2020 - 12.2023
- Managed third party quality and audit service suppliers for multiple programs, including budget and scheduling.
- Trained and coached auditors, and conducted new and high-risk supplier audits with emphasis on quality systems and warranty reduction
- Managed the Stellantis' Supplier Quality Continuous Improvement Process, including performance metrics development, roll-out and reporting.
Warranty Program Manager
FCA
Auburn Hills, MI
09.2016 - 08.2020
- Led cost recovery activities for the supplier responsible warranty and field action recalls.
- Coordinated all cross-functional team activities, including Purchasing, Engineering, Finance & Legal during the consensus phase of the warranty recovery process.
- Led negotiations between suppliers and internal stakeholders while adhering to timing and cost recovery targets.
Program Manager - Supplier Quality
FCA
Auburn Hills, MI
04.2011 - 09.2016
- Responsible for all supplier quality deliverables for advanced vehicle programs and assuring timely part approval process.
- Prepared and presented leadership report-out on program status, quality issues and risk-mitigation actions.
- Organized early quality input to the supplier sourcing process by working with purchasing and multiple engineering and quality stakeholders.
Education
M.S. - Finance
Walsh College
Troy, MI04-1992
B.S. - Mechanical Engineering
University of Michigan
Ann Arbor, MI08-1981
Skills
- Training: Trained and certified internal and external quality auditors
- Quality: Proficient in APQP, PPAP and FMEA processes
- Problem-solving: Certified Reactive & Lean Six Sigma Green Belts
- Leadership: Led best practices team that developed and implemented process efficiency improvements
- Communication: Facilitated multiple high risk supplier symposiums and new program supplier communication town halls
- Program Management: Effectively managed special projects that fell outside conventional process structure
- Customer Service: Supported multiple stakeholders, including the plants, engineering, finance and purchasing
- Budget coordination: Managed budgets for various departments, working closely with finance
Certification
- Stellantis MRS Level 3 Lead Auditor, 2022
- Lean Six Sigma Green Belt, University of Michigan, 2019
- Reactive Green Belt, Chrysler Black Belt Program, 2008
Timeline
Supplier Audit Program Manager
Stellantis
08.2020 - 12.2023
Warranty Program Manager
FCA
09.2016 - 08.2020
Program Manager - Supplier Quality
FCA
04.2011 - 09.2016
M.S. - Finance
Walsh College
B.S. - Mechanical Engineering
University of Michigan
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