Mark D. Hessler
Grand Rapids,MI
Summary
More than twenty years of experience providing oversight and leadership on diverse command-level operations. Monitors budgetary duties, supervises staff, leads in staff professional development, formulates strategies and initiatives to accomplish organizational missions. Provides leadership and vision in educational programing to meet student needs and accomplish program goals. Mentors, trains, and coaches’ diverse individuals on relevant best practices. This includes conflict resolution, team collaboration and compliance. Cooperates extensively with numerous outside organizations to support goals and critical assignments. Ensures continuous communication to build relationships and maximize efficiency. Proactively engages with educational leaders to bolster programs and support initiatives.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Program Director – Master of Public and Nonprofit Administration Graduate Program
CALVIN UNIVERSITY
07.2021 - Current
- Currently serve as Program Director for the Master of Public and Nonprofit Administration online degree program
- Responsible for the oversight of graduate educational programing management, staffing and supervision, program direction, development, and leadership
- Manage budget priorities, student applications, enrollment, and student needs
- Collaborate across multiple university departments to meet program goals and objectives
- Establish and maintain interpersonal relationships throughout university leadership, faculty, and staff
- Affiliate Professor of Politics teaching courses in policing, criminal justice, public policy, state and local government and public and nonprofit administration
- Associate Director - Pre-Law Program
- Program Director – D.C
- Semester
Deputy U.S. Marshal (Retired)
United States Marshals Service
03.1995 - 09.2021
- Served as interim Supervisory Deputy for the U.S
- Marshals Service over nine-year period
- Oversaw all command-level law enforcement duties, court personnel and other priorities
- Strategically assigned more than ten Deputy U.S
- Marshals and four contract security specialists to ensure proper mitigation of courtroom incidents and maximize protection of all individuals
- Conducted thorough assessments of courthouse facilities and other locations to ensure implementation of proper procedural structures
- Developed SOPs and protocols to enhance security-related issues among prisoners
- Created key documentation and policies to standardize behaviors for all personnel
- Facilitated multiple high-level strategic planning meetings in collaboration with the United States Secret Service, the IRS, DEA, and other agencies
- Corresponded with specialists to assess threats across the State of Michigan
- Emphasized continuous and transparent communication among all agency members, ensuring effective dissemination of critical information to all team members
- Supervised key operations as District Security Program Manager
- Consulted with specialists to coordinate and implement all security programs throughout the Western District of Michigan
- Oversaw the widespread integration of new documentation, surveillance and tracking protocols, ensuring implementation of numerous redundancies for top-secret and confidential documentation and operations
- Led and supervised Department of Justice District Security Audit of 2009 for unit
- Analyzed security measures across diverse categories, including documentation, personnel, inmate, and information management
- Ensured implementation of all pre-audit measures to maintain compliance
- Collaborated extensively with DOJ teams, federal judiciary personnel and other specialists to implement comprehensive security parameters
- Provided strategic oversight and supervision on numerous judicial protection details, fugitive apprehension initiatives and multi-agency task forces
- Provided key support during Operation FALCON 1 and FALCON 2 fugitive tracking and apprehension
- Provided comprehensive electronic and tactical surveillance training to more than thirty officers across the district
- Collaborated with specialists to develop relevant education material, discussing compliance parameters with court orders, electronic tracking methodologies and other key priorities
- Ensured all personnel maintained expert knowledge base and skill set
- Coached, trained, and mentored personnel as a Field Training Officer (FTO)
- Implemented conflict resolution tactics and other techniques to enhance team collaboration and time management
- Provided extensive one-on-one guidance on maintaining inter-agency partnerships, detailing opportunities to conform with standardized protocol and procedures
- Served as team leader for 24/7 federal protection detail for U.S District Court Judge in the Southern District of New York following 1993 World Trade Center Bombings
- Coordinated comprehensive assessments of high-threat environments, ensuring all personnel maintained complete compliance with operational protocol to maximize safety and security
Board of Trustees Member
East Grand Rapids Public Schools
01.2014 - 12.2020
- Collaborated with board members to assess policy change proposals on student conduct, curriculum, and monthly budgets
- Analyzed ledgers and other documentation to track district payments to ensure appropriate and effective resource allocation
- Provided oversight and guidance on East Grand Rapids Public Schools local district policy, conducting thorough reviews of proposed updates to legislature
- Corresponded with three financial committee members to assess, approve, and implement annual budgets of $30MM
- Consulted with representatives to verify budgetary compliance with all capital campaigns, expenses, and foundation-related initiatives
- Served as key member of facilities committee
- Maintained direct oversight on all facilities of East Grand Rapids Public Schools, determining large-scale maintenance priorities, budgetary expansions, and other programming
- Coordinated bidding process for external partners when overseeing construction initiatives
Education
Master of Public Administration - Public Sector Finance, Budgeting and Personnel Management
Grand Valley State University
Allendale, MIBachelor of Science - Criminal Justice
Grand Valley State University
Allendale, MIPolice Academy -
Grand Valley State University
Allendale, MI01.1993
Certification
- United States Marshals Service Outstanding Performance Award, 2009 - 2017
- Leadership Grand Rapids, 2009
- Public Affairs & Freedom of Information Act Training
- Contracting Officers Technical Representative, Department of Justice
Affiliations
- Kent County Community Corrections Advisory Board
- Grand Rapids Community College Criminal Justice Advisory Board
- Urban Family Ministries - Board of Directors
- Kent County Officers Compensation Commission
- East Grand Rapids Public Schools Parent/Teacher Organization
- City of East Grand Rapids - Parks and Recreation Commission
- Grand Valley State University Alumni Association
- City of Grand Haven Planning Commission
- City of Grand Haven Zoning Board of Appeals
Timeline
Program Director – Master of Public and Nonprofit Administration Graduate Program
CALVIN UNIVERSITY
07.2021 - Current
Board of Trustees Member
East Grand Rapids Public Schools
01.2014 - 12.2020
Deputy U.S. Marshal (Retired)
United States Marshals Service
03.1995 - 09.2021
Bachelor of Science - Criminal Justice
Grand Valley State University
Police Academy -
Grand Valley State University
- United States Marshals Service Outstanding Performance Award, 2009 - 2017
- Leadership Grand Rapids, 2009
- Public Affairs & Freedom of Information Act Training
- Contracting Officers Technical Representative, Department of Justice
Master of Public Administration - Public Sector Finance, Budgeting and Personnel Management
Grand Valley State University