Mark D. Hudson
Tampa,FL
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
13
13
years of professional experience
Work History
Bartender
The Grill at Morris Bridge
11.2021 - 02.2025
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Bartender
Lake Jovita Golf & Country Club
02.2021 - 10.2021
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Bartender
Noble Crust
02.2019 - 06.2021
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Bartender Supervisor
Prime Bar
04.2017 - 02.2019
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
- Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
- Maintained consistent inventory records by conducting regular audits of liquor supplies, adjusting orders as necessary based on demand trends.
- Developed innovative drink recipes that became popular among patrons, boosting sales and enhancing the establishment''s reputation.
Bartender Trainer
Ted’s Montana Grill
07.2015 - 03.2017
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Implemented effective scheduling practices that maximized staff coverage during peak hours without exceeding budget limitations.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Bar Manager
Shiki Sushi Asian Bistro
12.2014 - 06.2015
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Evaluated staff performance regularly to identify areas of improvement or potential growth opportunities within the team structure.
- Reduced wait times for customers by optimizing bartender shifts during high-traffic periods.
- Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
Bartender
Maggiano's Little Italy
06.2012 - 12.2014
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Bartender
Sheraton-Chapel Hill
01.2013 - 05.2013
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Carrabba's Italian Grill
09.2011 - 05.2012
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
Education
High School Diploma - General High School Curriculum
Pasco High School
Dade City, FL05.2003
Microbiology
University of South Florida
Tampa, FL05.2010
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Cash register operation
- Menu memorization
- Beverage preparation
- Classic cocktails
Timeline
Bartender
The Grill at Morris Bridge
11.2021 - 02.2025
Bartender
Lake Jovita Golf & Country Club
02.2021 - 10.2021
Bartender
Noble Crust
02.2019 - 06.2021
Bartender Supervisor
Prime Bar
04.2017 - 02.2019
Bartender Trainer
Ted’s Montana Grill
07.2015 - 03.2017
Bar Manager
Shiki Sushi Asian Bistro
12.2014 - 06.2015
Bartender
Sheraton-Chapel Hill
01.2013 - 05.2013
Bartender
Maggiano's Little Italy
06.2012 - 12.2014
Bartender
Carrabba's Italian Grill
09.2011 - 05.2012
Microbiology
University of South Florida
High School Diploma - General High School Curriculum
Pasco High School
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