Summary
Overview
Work History
Education
Skills
Volunteer Club
Certifications Honors
Languages
Timeline
Generic

Mark Diaz

Lincoln,CA

Summary

Results-driven individual with National recognition in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

27
27
years of professional experience

Work History

Parts Director

Harrold Ford
06.2000 - Current
  • Oversaw all store operations, enhancing market penetration and customer satisfaction.
  • Executed revenue-generating strategies for new and existing customers, significantly boosting sales.
  • Planned workloads and assigned daily and weekly work schedules to optimize team productivity.
  • Maintained a safe work environment, ensuring compliance with safety regulations for all employees.
  • Monitored daily store sales and profit performance to identify areas for improvement.
  • Managed company assets by controlling store expenses to maximize profitability.
  • Built and led a high-performing store team, achieving superior customer service and business results.
  • Managed a $1.5 million Ford Parts inventory, ensuring effective turn cycles and strong ROI.

Retail Parts Counter Sales

Manteca Ford
03.1998 - 05.2000
  • Take care of all walk-in customers, as well as wholesale commercial accounts, and assist with pricing and providing required parts for their repairs while maintaining great customer service levels.
  • Provided guidance on product selection based on customer needs and preferences.
  • Demonstrated ability to handle multiple tasks simultaneously in a fast paced environment.
  • Answered customer inquiries regarding products, services, and promotions.

Education

Associate of Science -

San Joaquin Delta College
Stockton, CA
07.1997

High School Diploma - Math and accounting

Manteca High School
Manteca
06.1995

Skills

  • Communication skills
  • Leadership abilities
  • Inventory management
  • Motivated
  • Ambitious
  • Process oriented
  • Parts Ordering Expertise

Volunteer Club

  • Ford Parts and Service Club President for 2 complete terms
  • Ford Motor Company PSMAC / Chairperson San Francisco Region

Certifications Honors

Ford Motor Company Parts Manager Master Cert, 07/08

Languages

Fluency in English and Spanish

Timeline

Parts Director

Harrold Ford
06.2000 - Current

Retail Parts Counter Sales

Manteca Ford
03.1998 - 05.2000

Associate of Science -

San Joaquin Delta College

High School Diploma - Math and accounting

Manteca High School

Similar Profiles

CREATE PROFILE