Mark Diedering
Portsmouth,NH
Summary
Passionate about making a meaningful impact in a people-oriented, service-oriented field. Eager to embark on a new career building upon past experience in roles focused on helping and enriching the lives of others. Genuine desire to contribute to the well-being and satisfaction of individuals. Committed to utilizing strong interpersonal skills and dedication to providing exceptional service. Seeking an opportunity to leverage passion for assisting others. Excited to bring compassionate nature and drive for making a difference to a team dedicated to improving the lives of those we serve.
Overview
14
14
years of professional experience
Work History
Foreman
North Atlantic Landscape/Snow Services
08.2023 - Current
- Lead and supervise field staff throughout daily landscape operations
- Heavy equipment operator during winter snow removal
Training Coordinator/Crew Leader
Piscataqua Landscaping
10.2019 - 08.2023
- Plan, coordinate, and facilitate quarterly company-wide training events
- Lead and supervise field staff throughout daily landscape operations
Director
Adventure Links
10.2018 - 10.2019
- Oversee all aspects of daily group program and camp operations
- Recruit, interview, hire, train, manage, evaluate, promote, and discipline staff as needed
- Receive and respond to customer feedback, questions and complaints
- Obtain and maintain all necessary accreditations and permits
- Create risk management policies and respond to emergencies in real time
- Create purchase orders for all camp and program equipment; oversee inventory and maintenance of equipment throughout the year
Director
Adventure Links
02.2011 - 11.2015
- Oversee all aspects of daily group program and camp operations
- Recruit, interview, hire, train, manage, evaluate, promote, and discipline staff as needed
- Receive and respond to customer feedback, questions and complaints
- Obtain and maintain all necessary accreditations and permits
- Create risk management policies and respond to emergencies in real time
- Create purchase orders for all camp and program equipment; oversee inventory and maintenance of equipment throughout the year
Education
B.S. - Kinesiology: Outdoor Education
University of New Hampshire
Durham, NH08.2010
Skills
- Crew leadership
- Attention to detail
- Decision-making
- Effective communication
- Dedicated work ethic
- Critical thinking
- Teamwork and collaboration
- Workplace safety
- Heavy lifting
- Equipment operation
- Worksite safety
- Work Planning and Prioritization
- Safety oversight
- Employee training
- Site inspection
- Materials management
- Project leadership
- Customer relations
- Staff management
- Project management
- Project planning
- Task delegation
- Site coordination
- Cultural sensitivity
- Crew scheduling
- Project deadlines
- Workforce management
- Business management
- Customer service
- Time management
- Multitasking and organization
- Planning and scheduling
- Conflict resolution
- Crew supervision
- Team mentoring
- Workflow optimization
Timeline
Foreman
North Atlantic Landscape/Snow Services
08.2023 - Current
Training Coordinator/Crew Leader
Piscataqua Landscaping
10.2019 - 08.2023
Director
Adventure Links
10.2018 - 10.2019
Director
Adventure Links
02.2011 - 11.2015
B.S. - Kinesiology: Outdoor Education
University of New Hampshire
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