Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Hi, I’m

Mark DiGiacomo

La Quinta,CA

Summary

Energetic and compassionate individual with passion for fostering positive learning environment. Possesses deep understanding of educational principles and effective classroom management techniques, coupled with proficiency in curriculum development and lesson planning. Committed to inspiring students and fostering academic growth.

Overview

9
years of professional experience
1
Certification

Work History

Jackalope Ranch

Restaurant Manager
12.2023 - Current

Job overview

  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.

Sam's Club

Curbside Manager
01.2023 - 12.2023

Job overview

  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Ruth Chris Steakhouse

Server
10.2015 - 12.2022

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

California State University, San Bernardino
San Bernardino, CA

Bachelor of Arts from History Pre-credentialed
12-2024

College of The Desert
Palm Desert, CA

Associate of Science from Kinesiology
06-2022

Skills

  • Team management
  • Time management
  • Strong work ethic
  • Inventory control and record keeping

Certification

  • TIPS (Training for Intervention ProcedureS) Alcohol Certification – Health Communications, Inc.
  • ServSafe Food Protection Manager Certification - National Restaurant Association.
  • First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
  • ServSafe Food Handler's Certification

Interests

  • Passionate about balancing physical health with mental and emotional wellness.
  • Gym Workouts
  • Regularly practice mindfulness and meditation for overall wellness.
  • Coaching youth sports, including baseball, football, basketball(xavier prep freshman, assistant varsity coach)

Timeline

Restaurant Manager

Jackalope Ranch
12.2023 - Current

Curbside Manager

Sam's Club
01.2023 - 12.2023

Server

Ruth Chris Steakhouse
10.2015 - 12.2022

California State University, San Bernardino

Bachelor of Arts from History Pre-credentialed

College of The Desert

Associate of Science from Kinesiology
Mark DiGiacomo