Mark Dolan
Williamson,NY
Summary
Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 10 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills. Resourceful Site Supervisor tenacious about keeping operations on-schedule and on-budget. Successful at coordinating diverse resources and satisfying tough clients according to demanding timelines. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Glazier Foreman
BRG Glass Comp.
04.2021 - Current
- Boosted client satisfaction rates with meticulous attention to detail in glass installation, resulting in high-quality finishes.
- Inspected equipment and tools used for safe operation.
- Optimized tools maintenance schedules to reduce downtime caused by malfunctioning equipment or broken tools during crucial moments in projects'' timeline.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Provided expert guidance on materials selection, offering recommendations based on each project''s unique requirements.
- Conducted thorough risk assessments prior to initiating site works in order to identify potential hazards and devise appropriate mitigation strategies to minimize accidents/incidents occurrences.
- Created and implemented plans to maximize efficiency of workers.
- Accelerated installation process by pre-planning glass layouts and providing clear instructions to team.
- Minimized mistakes by thoroughly reviewing blueprints and specifications before commencing each task onsite.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Developed and maintained positive relationships with clients and other stakeholders.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Trained workers in proper methods, equipment operation and safety procedures.
- Documented construction and extraction workers' hours, wages and other pertinent information.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Provided feedback to workers on job performance and safety procedures.
- Maintained clean working environment by enforcing strict housekeeping rules during all phases of construction or renovation projects involving glass installations.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
- Upheld exceptional standards of craftsmanship by rigorously inspecting completed installations to ensure compliance with industry guidelines and client specifications before signing off on projects.
- Served as liaison between stakeholders including clients, builders, architects, engineers to guarantee seamless communication throughout duration of each assignment.
- Reduced material waste by implementing precise measuring techniques and accurate glass cutting methods.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Communicated with stakeholders on job milestones.
- Improved safety standards, conducting regular toolbox talks and ensuring proper use of personal protective equipment among team members.
- Managed up to 30 men and women on certain jobs
Glazier Installing Foreman
Ajay Glass Inc.
02.2008 - 04.2020
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
- Communicated with stakeholders on job milestones.
- Provided on-the-job training for new hires, fostering environment of continuous learning within team.
- Assisted in recruiting and hiring new construction and extraction workers.
- Increased crew safety awareness through regular training sessions, resulting in a decrease in workplace accidents.
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed strong communication and organizational skills through working on group projects.
- Worked well in team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Consistently met or exceeded project deadlines through effective time management skills and efficient work practices.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Scheduled routine equipment maintenance checks to reduce downtime due to malfunctions or repairs.
- Created and implemented plans to maximize efficiency of workers.
- Provided feedback to workers on job performance and safety procedures.
- Directed projects according to schedule and quality demands.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Enhanced project efficiency by streamlining glass installation processes and optimizing team workflow.
- Developed and maintained positive relationships with clients and other stakeholders.
- Streamlined inventory management systems, maintaining accurate records of materials used and minimizing stock discrepancies.
- Trained workers in proper methods, equipment operation and safety procedures.
- Documented construction and extraction workers' hours, wages and other pertinent information.
- Served as primary point of contact between glazing team and project managers, ensuring smooth communication and seamless coordination on all assigned projects.
- Inspected equipment and tools used for safe operation.
- Optimized resource allocation by cross-training team members in various glazing techniques, increasing flexibility within crew when facing specialized projects or staff shortages.
- Reduced material waste by implementing precise measuring techniques and ensuring accurate cutting procedures.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Improved client satisfaction rates by effectively managing project timelines and maintaining clear communication throughout installation process.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Handled customer inquiries professionally, addressing concerns promptly to maintain strong working relationships with clients.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Oversaw team of glaziers, providing guidance and support to ensure high-quality workmanship on all installations.
Truck Driver
G & G Farms
06.2001 - 01.2008
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Inspected load security and checked for damages.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
- Documented mileage, deliveries, pickups, customer issues and damages.
Commercial Glazier
Flower City Glass
09.1988 - 06.1998
- Performed routine maintenance on equipment, ensuring reliability and optimal performance throughout project lifecycle.
- Streamlined internal communication between departments involved in glazing process to ensure smooth project progression from start to finish.
- Completed fabrication and installation of storefront areas and aluminum-framed entrances.
- Developed strong client relationships through effective communication and prompt responses to inquiries or concerns.
- Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
- Troubleshot issues during installations, implementing solutions to address potential problems proactively.
- Identified obstacles and used independent judgment to make decisions and solve problems.
- Assisted colleagues with problem-solving during challenging installation projects, fostering teamwork and cooperation within crew.
Education
Glazing Apprenticeship Program
Glaziers Local 677
Rochester, N.Y.09.1990
High School Diploma -
Williamson Senior High School
Williamson, NY06.1979
Skills
Curtainwall fabrication and installation
Storefront fabrication and installation
Hardware installation and repair
Skylight fabrication and installation
Alucobond panel installation
Unitized installation
Fixed window installation
Certification
OSHA 30 2023
Forklift
Boom lift
Scissors lift
Scaffolding
Timeline
Glazier Foreman
BRG Glass Comp.
04.2021 - Current
Glazier Installing Foreman
Ajay Glass Inc.
02.2008 - 04.2020
Truck Driver
G & G Farms
06.2001 - 01.2008
Commercial Glazier
Flower City Glass
09.1988 - 06.1998
Glazing Apprenticeship Program
Glaziers Local 677
High School Diploma -
Williamson Senior High School
OSHA 30 2023
Forklift
Boom lift
Scissors lift
Scaffolding
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