Mark Donnelly
Rensselaer,IN
Summary
Dedicated Grain Elevator Operator skilled in safety compliance, grain handling, and preventative maintenance. Expertise in troubleshooting equipment and optimizing railcar and truck loading to ensure safe, efficient operations. Proven experience with power industrial equipment and a strong commitment to customer service.
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
21
21
years of professional experience
Work History
Grain Elevator Operator
ADM
Rensselaer, Indiana
09.2007 - 03.2026
- Operated grain elevator equipment for ADM receiving, conveying, and loading grain.
- Inspected grain samples for quality, moisture, and foreign material.
- Monitored bins, legs, belts, and conveyors to support safe material flow.
- Loaded and unloaded railcars and trucks following ADM shipping procedures.
- Followed ADM safety rules, lockout procedures, and confined space practices
- Communicated with team members to coordinate daily elevator operations
- Performed daily maintenance on the grain elevator including cleaning and lubrication of parts.
- Identified and resolved mechanical issues with equipment.
- Performed regularly scheduled maintenance checks identifying components that needed to be adjusted or replaced and making needed adjustments and replacements.
- Troubleshoot, inspect and replace all Critical Safety Devices at the plant.
- Inspected all incoming loads of grain for quality assurance purposes.
- Adjusted settings on machines to ensure efficient operation according to specifications.
- Conducted regular inspections of conveyor belts, augers and other machinery used in the operation of the grain elevator.
- Repaired and maintained equipment through problem identification and resolution.
- Operated conveyor, stacker and loader equipment, observing safety features to avoid accidents.
- Conducted safety orientation training for new hires.
- Trained all colleagues on annual safety training.
- Completed electrical level 2 training to enhance skills in equipment maintenance.
- Operated main receiving dump, consistently breaking daily production records during harvest.
- Running grain dryer efficiently, not over drying.
- Exceling at all rail loading activities. Blending, mostly over the last 5 years as that is where the most savings can be captured. Driving trackmobiles, locomotives and operating the loadout tower.
- Certified in lifts, telehandlers, payloaders, skidsteers.
Store Manager
Rent A Center
Rensselaer, Indiana
05.2005 - 09.2007
- Managed daily store operations following Rent-A-Center policies and lease-to-own standards.
- Achieved highest sales volume on contracts within the region.
- Rent A Center Manager of the year for customer service in 2007.
- Led associates in sales, customer service, and account support.
- Established customer service standards and monitored staff compliance to ensure high-quality customer experiences.
- Created weekly work schedules for store personnel to optimize staffing and enhance service delivery.
- Trained staff on product knowledge, payment systems, and service procedures.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Reviewed customer applications and processed rental agreements to facilitate efficient rental transactions.
- Monitored collection activity and contacted customers about overdue accounts.
- Resolved customer complaints in a timely manner.
- Resolved customer concerns and handled escalated service issues.
- Recruited, trained and supervised new employees.
- Coordinated inventory control, merchandise displays, and showroom organization.
- Personally, regularly lead the region in sales contracts.
Education
Bachelor of Science - Political Science
Saint Joseph's College
Rensselaer, IN05-1996
Skills
- Grain handling
- Grain grading
- Grain blending
- Grain drying
- Railcar loading
- Safety compliance
- Safety procedures
- Mechanical inspection
- Equipment diagnosis
- Preventive maintenance
- Equipment adjustments
- Multiple power industrial truck certifications
- Problem solving
- Attention to detail
- Multitasking
- Customer service
Timeline
Grain Elevator Operator
ADM
09.2007 - 03.2026
Store Manager
Rent A Center
05.2005 - 09.2007
Bachelor of Science - Political Science
Saint Joseph's College