Mark Doolittle
Edmonds,WA
Summary
Skilled, reliable and ethical Security Officer. I am highly competent in observation skills, situational identification, conducting patrols, conflict resolution and deescalation, monitoring entrances and exits, and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at high rise office and condominium buildings, and mall facilities. Keen to offer 15+ years of experience and take on a challenging new role.
Overview
17
17
years of professional experience
Work History
Security Officer
Universal Protection Service, LP
Lynnwood, WA
04.2021 - Current
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at the mall facility.
- Warned persons of rule infractions or violations and evicted violators from premises......................
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Recognized by management for providing exceptional customer service.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Warned persons of rule infractions or violations and evicted violators from premises.
Security Officer
Northwest Security Services Inc
Lynnwood, Washington
01.2015 - 03.2021
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at the mall facility.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Identified suspicious activity to determine appropriate response.
- Provided friendly and professional assistance to employees, visitors and customers.
- Assisted in the development and implementation of security policies and procedures.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Recognized by management for providing exceptional customer service.
Security Officer
Northwest Security Services Inc
Seattle, WA
01.2007 - 12.2014
- Conducted patrols of designated areas on foot or in a vehicle to ensure the safety of personnel and property.
- Provided friendly and professional assistance to employees, visitors and customers.
- Identified suspicious activity to determine appropriate response.
- Monitored security equipment and operational logbooks to control building access.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at condominium and office building facilities.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Provided customer service support by answering questions about rules and regulations in a polite manner.
- Maintained daily log of visitors, contractors, and personnel entering the premises.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Enforced access control protocols at all entrances and exits to ensure only authorized personnel enter the premises.
- Assisted with emergency response procedures during incidents such as fire alarms or medical emergencies.
- Interacted professionally with clients, vendors, law enforcement officers, and other external contacts.
- Greeted visitors and guests, provided information, and directed them to their destination.
- Inspected buildings for any suspicious activity or unauthorized persons.
- Warned violators of rule infractions and escorted unauthorized persons off premises.00
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Responded quickly and appropriately in emergency situations using established crisis management protocols.
- Verified identification of personnel before granting access rights per established policies.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Assisted law enforcement with facility investigations and critical event responses.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.........
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Reported any maintenance issues found while performing rounds in a timely fashion.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
Pioneer High School
San Jose, CA06-1976
Skills
- Investigation Documentation
- Document Management
- Crime Prevention
- Emergency Management
- Emergency Response
- Surveillance
- General Security
- Report Writing
- Relationship Building and Management
- Conflict Resolution Techniques
- Interior and Exterior Patrol
- Conflict De-Escalation
- High Level of Integrity
Timeline
Security Officer
Universal Protection Service, LP
04.2021 - Current
Security Officer
Northwest Security Services Inc
01.2015 - 03.2021
Security Officer
Northwest Security Services Inc
01.2007 - 12.2014
High School Diploma -
Pioneer High School
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