Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Douglass

Stillwater,MN

Summary

Accomplished sales leader and sales representative with a proven track record of success. Hoping to transition back to a direct sales role in my next role. Focused on opportunities that allow me to grow a book of business by leveraging my past sales experiences and current skills.

Overview

29
29
years of professional experience

Work History

Director, Sales Operations

Essential Engine
01.2021 - 09.2024
  • Managed the hiring, onboarding, and ongoing training of new sales reps.
  • Developed high-performing teams by providing clear goals and monthly performance evaluations.
  • Identified and implemented team and individual improvement opportunities.
  • Fostered a culture of continuous improvement across the sales team and business development teams.



Multiple Positions

Essential Engine
07.2013 - 12.2020
  • Served as Sales Team Lead/Sales Operations Manager from July, 2016 to December, 2020
  • Served as Account Manager from July, 2014 to July, 2016
  • Served as Research Representative from July, 2013 to July, 2014

Business Development Representative

Better Business Bureau of MN and North Dakota
01.2012 - 04.2013
  • Increased client base by identifying potential customers and thru daily, high-volume outbound phone calling.
  • Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.


Sales Representative

Asphalt Driveway Company
03.2011 - 11.2011
  • Worked a defined territory - selling asphalt driveways to homeowners; all leads were generated via door-to-door sales activities.
  • 100% commission position

Advertising Sales Representative

Verizon Yellow Pages/Supermedia
11.2007 - 07.2010
  • Managed a book of business of existing advertisers
  • Sold and upgraded both new and existing business, selling both print and digital advertising
  • Consistent top performing rep for new sales

Realtor

Coldwell Banker
01.1996 - 06.2008
  • Sold nearly 300+ homes over 12+ years in the business
  • Averaged 30+ sales/year in my final 10 years in the business, ranking in the top 5% nationally

Education

Bachelor of Arts - Liberal Arts

Thomas Aquinas College
Santa Paula, CA
05.1993

Skills

Sales Presentations

Territory Management

Sales Pipeline Management

Sales training and leadership

Salesforce proficiency

Sales process optimization

Client Relationship Management

Excellent Communication

Organizational Skills

Goal Setting and Achievement

Timeline

Director, Sales Operations

Essential Engine
01.2021 - 09.2024

Multiple Positions

Essential Engine
07.2013 - 12.2020

Business Development Representative

Better Business Bureau of MN and North Dakota
01.2012 - 04.2013

Sales Representative

Asphalt Driveway Company
03.2011 - 11.2011

Advertising Sales Representative

Verizon Yellow Pages/Supermedia
11.2007 - 07.2010

Realtor

Coldwell Banker
01.1996 - 06.2008

Bachelor of Arts - Liberal Arts

Thomas Aquinas College
Mark Douglass