MARK D. POSPIECH
Summary
Compassionate Paramedic experienced in emergency response and patient care. Delivered high-quality medical assistance through effective team leadership and critical decision-making in high-pressure situations. Focused on enhancing patient outcomes and fostering collaborative work environments.
Overview
30
30
years of professional experience
Work History
Critical Care Paramedic
Penfield Webster Ambulance
Penfield-Webster, NY
06.2024 - Current
- Made critical decisions swiftly during emergency scenarios.
- Communicated effectively with team and patients in high-pressure situations.
- Team leader during patient care and reporting to medical staff.
- Assisted in patient care during emergency calls, ensuring timely response and intervention.
Deputy Chief and Acting Chief
Perinton Ambulance
Fairport, NY
01.2024 - 06.2024
- Cultivated positive team environment during leadership transition, enhancing morale and stability.
- Improved relationships between employees and board, facilitating better communication and collaboration.
- Fine-tuned processes to improve employee experience.
- Promoted teamwork and camaraderie to enhance overall employee morale and productivity.
- Accountable for both the Deputy Chief and Chief positions.
- Managed and corrected billing processes to improve cash flow and increase ongoing revenue.
- Restored community and employee perception of organization.
- Developed a new schedule for the agency based on call volume and needs, with a focus on patient care.
Deputy Chief
Perinton Ambulance
Fairport, NY
01.2020 - 01.2024
- Oversaw operational and logistical areas, ensuring agency efficiency and compliance.
- Led performance reviews for sixty-two employees, fostering professional development.
- Directed a team of sixty-two employees and performed reviews.
- Performed market analysis to identify trends and inform procurement strategies.
- Managed narcotics usage and compiled NYS semi-annual reports.
- Worked side-by-side with bookkeeping, HR, and business development.
- Purchasing, procurement, and market analysis.
- Oversaw fleet operations, information technology, and company software.
Deputy Chief and Acting Chief
Perinton Ambulance
Fairport, NY
01.2019 - 01.2020
- Fostered a workplace culture that motivated employees to engage and contribute effectively.
- Established consistent accountability measures throughout the agency to enhance performance and trust.
- Strengthened leadership integrity by implementing employee accountability standards and reinforcing HR procedures.
- Managed duties associated with both Deputy Chief and Chief positions.
Captain – Critical Care Paramedic
SEQ MCCU, Inc./Pittsford Ambulance
Pittsford, NY
01.1997 - 01.2020
- Coordinated multi-tasking and organization to effectively respond to agency needs and 911 calls.
- Achieved the milestone of being the second provider in Monroe County to perform Rapid Sequence Intubation in the field.
- Narcotics Agent (Manage narcotic usage & compile NYS quarterly reports).
- Addressed logistical challenges to maintain smooth operational processes.
- Developed forms and designed the original database for call tracking.
- Managed quality assurance processes and maintained medical supply inventory to ensure readiness for critical care situations.
Deputy Chief
Perinton Ambulance
Fairport, NY
01.2017 - 01.2019
- Cut medical supply inventory by 32% and eliminated overspending by creating a well-vested vendor list.
- Implemented software to streamline operational processes, enhancing overall efficiency.
- Oversaw daily operations to maintain productivity and meet business objectives.
- Executed purchasing and procurement strategies to optimize supply chain effectiveness.
- Managed all information technology functions to ensure system reliability.
- Set up and managed the inventory, assets, fleet, and service desk software.
- Managed narcotic usage and compiled NYS quarterly reports.
- Clinical Care Manager. Handled NYS agency and narcotic recertifications.
- Led QA/QI program and coordinated large community events, improving service quality and community engagement.
Chief Paramedic
Perinton Ambulance
Fairport, NY
01.2016 - 01.2017
- Recruited and deployed high-quality paramedics to enhance emergency response in Fairport and Perinton.
- Streamlined project processes to improve operational efficiency and response times.
- Created narcotic policy, managed usage, and compiled NYS quarterly reports.
- Developed narcotic policy, managed usage, and compiled NYS quarterly reports to ensure compliance and accountability.
- Oversaw paramedics and ALS supplies.
- Managed paramedic operations and inventory of advanced life support supplies.
- Perinton Ambulance was an EMT only organization, initially.
Senior Information Technologies Administrator
Eric Mower and Associates
Rochester, NY
01.1998 - 01.2003
- Managed Information Technologies for Atlanta and Rochester offices, ensuring seamless operations.
- Provided Technical Support for all users (Hardware/Software – PC/MAC).
- Performed network troubleshooting, maintenance, and upgrades.
- Executed network troubleshooting, maintenance, and upgrades to maintain optimal system functionality.
- Served as the primary expert on MAC computer systems across the company.
- Coordinated planning, design, and execution of Atlanta & Rochester office moves, ensuring minimal disruption to services.
- Large advertising agency with demanding customers with rigorous needs which required us to work independently, prudently, and swiftly.
Education
Computer Technology -
Monroe Community College
Business Administration -
Onondaga Community College
Skills
- Hemodynamic monitoring
- Cardiopulmonary resuscitation
- Medication administration
- Emergency response
- Disaster response
- Critical care transport
- Life support operations
- Emergency management
- EMS systems expert
- Medical data acquisition
- Scene safety assessment
- Crisis management
- Risk Management
- Emergency Preparedness
- Fleet management
- Fleet operations
- Operational leadership
- Process improvement
- Management
- Leadership
- Team Building
- Training
- Staff training
- Mentoring
- Scheduling
- Communication effectiveness
- Negotiation
- Client relations
- Conflict Management
- Dispute resolution
- Reporting and documentation
- Data analysis
- Analytical
- Critical Thinking
- Problem solving
- Safety protocols
- Decisive judgment
- Emergency vehicle maintenance
- Reporting and documentation
- Emergency vehicle maintenance
- Life support operations
- Safety protocols
- Treatment planning
Recent Seminar
Board of Director and Executive Officer Training for Emergency Service Leaders
General Certifications
- FEMA NIMS 100, 200, 300, 700, and 800
- NAAC – Certified Ambulance Documentation Specialist
- OSHA Recordkeeping Requirements
Training Positions
- Paramedic Preceptor
- Field Training Officer
- Driver Trainer
Medical Certifications
- Paramedic
- Critical Care Paramedic
- CPR, BLS, ACLS, PALS
Professional Overview
Experienced paramedic with a strong work ethic and a background in emergency response, team leadership, and technical systems support. Proven manager with the skills and ability to perform well under pressure, manage critical operations, and coordinate multiple teams, all while focusing on creating a positive working environment for employees. Brings a unique combination of clinical expertise, problem solving skills, and IT proficiency to support complex, fast-paced environments with professionalism and integrity.
Timeline
Critical Care Paramedic
Penfield Webster Ambulance
06.2024 - Current
Deputy Chief and Acting Chief
Perinton Ambulance
01.2024 - 06.2024
Deputy Chief
Perinton Ambulance
01.2020 - 01.2024
Deputy Chief and Acting Chief
Perinton Ambulance
01.2019 - 01.2020
Deputy Chief
Perinton Ambulance
01.2017 - 01.2019
Chief Paramedic
Perinton Ambulance
01.2016 - 01.2017
Senior Information Technologies Administrator
Eric Mower and Associates
01.1998 - 01.2003
Captain – Critical Care Paramedic
SEQ MCCU, Inc./Pittsford Ambulance
01.1997 - 01.2020
Computer Technology -
Monroe Community College
Business Administration -
Onondaga Community College