SAP
Mark Drotleff
Supervisor
Eastlake,OH
Summary
Results-driven Management professional with 20 years of experience in shipping operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.
Detailed Shipping Supervisor with expertise across all aspects of supply chain management. Skilled in creating shipping schedules to meet demands in high-volume settings. Dedicated to driving employee health and well-being through creating a culture of safety.
Organized and proactive Shipping professional with decisive leadership style and strong planning skills. Adept at coordinating documentation, records and payments. Friendly and personable supervisor with forward-thinking and quality-driven mentality with broad background, including management, customer service and general warehouse operations. Vast experience in all aspects of loading and transporting materials.
Overview
9
9
years of professional experience
Work History
Shipping Associate
Cres Cor
5925 Heisley Rd Mentor, OH
11.2017 - 10.2019
- Compared shipping orders and invoices against contents received to verify accuracy
- Maintained up-to-date price lists to accurately calculate shipping, shortage and damage costs
- Conducted research to address shipping errors and packaging mistakes
- Packed, secured, labeled and applied postage to materials to prepare items for ship
- Moved shipment materials to and from designated areas using lift and hand trucks
- Provided technical assistance for shipping requirements, including proper handling and storage
- Directed materials routing by preparing accurate shipping orders and bills of lading
- Checked products and rejected damaged items from shipments
- Used basic math skills to calculate dimensions and check weight limits
- Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork
Supervisor
UPS
331 Bishop Rd. Highland Hts., Ohio
08.2012 - 10.2017
- Inspected loading operations to ensure efficiency and safety
- Supervised shipping teams of employees
- Managed shipping and receiving activities for company with thousands orders processed daily
- Compared shipping orders and invoices against contents received to verify accuracy
- Boosted inventory and record keeping accuracy by conducting thorough inspections and comparing shipment contents with documentation
- Handled day-to-day shipping and receiving overseeing more than 50 packages per day
- Conducted research to address shipping errors and packaging mistakes
- Set overall vision and provided team leadership
- Developed training, task and process guidelines and communicated clear and concise directions to employees
- Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention
- Audited and documented all processes and procedures for new accounts department
- Identified individual employee’s unique work styles and adapted management methods
- Maintained compliance with company policies, objectives and communication goals
- Set and managed schedules to give proper coverage to required areas and meet customer service demands
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize work flows to meet any daily demand
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern
Assistant Manager Wherehouse
Value City Furniture
7767 Mentor Ave. Mentor, Ohio
04.2011 - 09.2012
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
- Provided mobility assistance such as walking and regular exercising
- Planned delivery routes according to traffic, weather and types of delivery
- Contacted suppliers and vendors about issues with deliveries or products
- Fielded customer questions and complaints and rectified issues
- Scheduled regular equipment and fleet maintenance
- Supervised delivery staff and general productivity
- Handled day-to-day shipping and receiving overseeing packages daily
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding
- Conducted inventory audits with 100 % accuracy following company procedures
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
Education
Associate of Science - Business Management
2016
Skills
- Teamwork
- Work flow planning
- Cost Control
- Detail-oriented
- Meeting Deadlines
- Safety-oriented
- Logistics network analysis
- Cost reduction
- Flexible
- Inventory management
Software
TMS
Timeline
Shipping Associate - Cres Cor
11.2017 - 10.2019
Supervisor - UPS
08.2012 - 10.2017
Assistant Manager Wherehouse - Value City Furniture
04.2011 - 09.2012
Thomas Edison State University - Associate of Science, Business Management