Mark Duckworth
Bernville,PA
Summary
HVAC and Refrigeration Technician skilled at communicating with vendors, team members and customers. Excellent organization skills to manage multiple time-sensitive work orders.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Driver
Adult And Teen Challenge
05.2023 - Current
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
HVAC Installer/HVAC Technician
Rutters Gas Stations
05.2020 - 02.2022
- Improved HVAC system efficiency by conducting thorough inspections and identifying areas requiring maintenance or repair.
- Optimized customer satisfaction by promptly responding to service calls and accurately diagnosing issues with equipment.
- Enhanced overall team productivity through effective communication and collaboration during installations and repairs.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
HVAC Technician/HVAC Installer
Old Line Heating And Air
09.2018 - 04.2020
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
HVAC Installer
Horizon Services Inc.
06.2017 - 07.2018
- Enhanced overall team productivity through effective communication and collaboration during installations and repairs.
- Advanced professional development with continued education in the latest HVAC technologies and techniques to stay current in the field.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
Education
Apprentice - Plumbing Technology
ABC ApprenticeTraining Program
Lansdowne, PA06.2013
High School Diploma -
Kennard-Dale High School
Fawn Grove, PA06.2007
Skills
- System Troubleshooting
- Equipment Replacement
- Electrical Wiring
- OSHA Compliance
- Sheet Metal Fabrication
Certification
- EPA Certified Universal
- OSHA Certified
- Confined Space
- CPR Certified
- Fire and Rescue
- Health and Saftey
Timeline
Driver
Adult And Teen Challenge
05.2023 - Current
HVAC Installer/HVAC Technician
Rutters Gas Stations
05.2020 - 02.2022
HVAC Technician/HVAC Installer
Old Line Heating And Air
09.2018 - 04.2020
HVAC Installer
Horizon Services Inc.
06.2017 - 07.2018
Apprentice - Plumbing Technology
ABC ApprenticeTraining Program
High School Diploma -
Kennard-Dale High School