Mark Duggan
Summary
With over 35 years in the towing industry, including ownership of CTS Towing, I excel in operations management and client relations, as evidenced by my high repeat business. My expertise spans accident recovery to vintage car transport, complemented by a clean driving record and TIMS certification. I'm recognized for mentoring skills and exceptional service, ready to bring my comprehensive abilities to a new team.
I would be a great ambassador for any well respected company.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner
CTS Towing
01.1999 - 01.2022
- Managed day-to-day business operations.
- Developed and maintained strong client relationships, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired, trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Proficient in any self-loader, Wheel Lift, and Flatbed from light to medium
- Highly trained in accident recovery
- Vintage car transport
- * Company transferred to my son in 2022
- Fleet Management
- Dispatch management
Education
High School Diploma -
Woburn Memorial High School
Woburn, Ma. 06-1985
Skills
- Skilled tow operator
- Industry veteran of 35-plus years
- Commercial, Municipality, and General Public towing, Trespass Towing
- Very qualified to be a senior driver or Mentor
- Tow Book Experience
- Dispatch
- Customer Service with high goggle reviews
- Possesses all tools needed
- Clean Driving Record
- Clean Criminal Record
- TIMSS Certification
Certification
- TIMS
Timeline
Owner
CTS Towing
01.1999 - 01.2022
High School Diploma -
Woburn Memorial High School
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