Mark Duncan
El Cajon,California
Summary
At Visions Systems Inc, I honed my expertise in commercial glazing and tempered glass handling, significantly enhancing project efficiency and safety. My proactive approach in resolving customer complaints and mentoring new hires demonstrates strong leadership and problem-solving skills. Achieved a notable improvement in glass installation processes, ensuring compliance with industry standards and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Glazer
Visions Systems Inc
Santee, CA
11.2013 - 02.2024
- Maintained a clean and organized workspace, promoting safety and productivity among team members.
- Achieved consistent adherence to building codes, regulations, and industry standards throughout all projects undertaken.
- Resolved customer complaints promptly and professionally, ensuring high levels of satisfaction with final results.
- Assisted in training new employees on proper glazing techniques, tools usage, and safety procedures.
- Repaired damaged windows or panels efficiently while minimizing disruption to clients'' daily operations or home life.
- Managed inventory of supplies and tools effectively to reduce downtime due to missing or unavailable resources.
- Improved glass installation efficiency by using advanced cutting and shaping techniques.
- Completed glazing projects within deadlines by managing time effectively and prioritizing tasks.
Education
High School Diploma - General Studies
Grante Hills High School
El Cajon, CA06.2000
Skills
- Tempered Glass Handling
- Commercial glazing
- Glass Repair
- Power Tool Operation
- Glass Edging
- Forklift Operation
- Forklift Operator Certification
Certification
Cpr
forklift
Timeline
Glazer
Visions Systems Inc
11.2013 - 02.2024
High School Diploma - General Studies
Grante Hills High School