Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
Generic

Mark Dussault

Methuen,MA

Summary

Dynamic professional with a proven track record in automotive detailing and team leadership, notably at Pace Industries. Expert in enhancing product quality and customer satisfaction through meticulous attention to detail and effective communication. Skilled in cardiovascular fitness training, underscoring a commitment to excellence and health. Achieved significant improvements in inventory management and operational efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Car Detailing

Myself
Methuen, MA
04.2022 - 08.2024
  • Thoroughly cleaned interiors by vacuuming, brushing with soap and water. Exterior vehicle cleaning by washing down with soap and water, Waxing and buffing the paint and shining and polishing the rims.
  • Monitored inventory levels for car detailing supplies and equipment, placing orders as needed.

Chromate Conversion Parts Cleaning

Pace Industries
Chelmsford, MA
03.2021 - 09.2021
  • Performed quality assurance tests on newly developed features prior their release into production environment.
  • Operated equipment and machinery according to safety guidelines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked effectively in team environments to make the workplace more productive.

Dairy Department Assistant Manager

Market Basket
Lowell , MA
03.2016 - 02.2021
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Reviewed and approved vendor invoices.
  • Encouraged and improved cross-department internal communication.
  • Monitored inventory levels, identified trends in sales and adjusted product selection accordingly.
  • Ensured all products were properly stored according to industry standards.
  • Enforced store policies and procedures related to the dairy department at all times.
  • Developed and maintained effective relationships with vendors to ensure timely delivery of products.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Performed daily price checks on items within the dairy section.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Trained new employees on proper food safety procedures and regulations within the department.
  • Assigned work and monitored performance of project personnel.
  • Reviewed stock rotation processes regularly to reduce spoilage losses.
  • Provided customer service support for customers in the dairy department.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Controlled product freshness by expertly managing rotation, promotions and removal of expired merchandise.
  • Resolved customer complaints or issues in a professional manner.
  • Conducted regular inspections of the dairy section to ensure cleanliness, organization, and quality control.
  • Observed sales floor and back stocked conditions to proactively handle areas of opportunity such as product-specific restocking.

Education

High School Diploma -

Greater Lawrence Technical Vocational School
Andover, MA
06-2010

Skills

  • Automotive Detailing
  • Cardiovascular Fitness Training
  • Knowledge of Cardiovascular Health Principles

  • Gardening skills
  • Gardening and landscaping

Affiliations

  • Exercise almost daily. Physical activity such as weight lifting, running, and training body calisthenics. Gardening and basic landscaping in the spring and summer months. Hiking and Boating.

Certification

  • OSHA Certified, Commercial drivers license

Accomplishments

  • Promotion to Dairy Dept Assistant Manager

Timeline

Car Detailing

Myself
04.2022 - 08.2024

Chromate Conversion Parts Cleaning

Pace Industries
03.2021 - 09.2021

Dairy Department Assistant Manager

Market Basket
03.2016 - 02.2021

High School Diploma -

Greater Lawrence Technical Vocational School

Similar Profiles

CREATE PROFILE
Mark Dussault