Mark Ebriega

• 40 hours of hands-on lab training in decontamination process, surgical instrument knowledge, minor tray assembly, wrapping trays, peel packing surgical instruments, examining instruments for defects
• Familiar with the wide spectrum of surgical instruments used in most medical disciplines from scissors, forceps, clamps, retractors, knife handles, and rigid and flexible endoscopes
• Knowledgeable in the structure of surgical instruments and examining and detecting their various defects
• Competent and knowledgeable in minor tray surgical instruments and minor tray assembly for sterilization
• Proficient in sterile wrapping instrument tray sets, surgical instruments, and medical accessories
• Skilled in peel packing and double peel packing instruments as well custom creating peel pouches with heat sealing devices
• Informed with the use and application of type 1 indicator tapes and type 5 biological and chemical indicators.

Employed to perform on contracted IT relocation projects, server relocation projects, networking projects, and other IT related tasks for major tech companies and businesses throughout the Bay Area.

Meta, Alphabet, AMD, & LinkedIn

Feb 2022 – Feb 2024, Bay Area, CA

• Streamlined IT hardware transitions by performing disconnects and reconnects, ensuring timely user operation of 100+ new and current employee workstation desks.
• Directed and mentored teams during IT relocation projects, enhancing team productivity, skills, work quality, and project completion rates, satisfying the demands of the client.

Extreme Networks

Nov 2023 – Dec 2023, San Jose, CA

Assisted Extreme Networks server re-location project to Salem, Massachusetts.

• Methodically organized 500+ networking data cables streamlining the process for quicker identification and increasing data center productivity.
• Supported data center technicians in de-racking and racking 125+ server units meeting all project deadlines.
• Quickly learned to map and reconnect 100+ server data cables to server units, lessening redundant workload for technicians to focus on priority tasks.

VMware

Jul 2023 – Sep 2023, Palo Alto, CA

Audited workstation server inventory across VMware campus.

• Audited 2,500+ workstation servers to aid in consolidation of outdated and unused workstation servers meeting company budget saving goals.
• Meticulously conducted thorough examinations of servers while inputting detailed data into an auditing database with consistent updates to IT department streamlining the audit information.
• Collaborated with audit team creating strategies to run the auditing process as efficiently as possible accelerating project timeline.

Pure Storage

Nov 2022 – Dec 2022, Santa Clara, CA

Assisted Pure Storage in their server transition project to Utah.

• Collaborated efficiently in de-racking over 50 server units from server rooms, ensuring smooth and organized decommissioning.
• Assessed and reorganized server parts inventory rooms to consolidate parts quantities and nonessential parts maximizing inventory space and safety.
• Supported the shipping and receiving department during downtime with packing and un-packing server units for incoming.

Netflix

Jul 2022 – Sep 2022, Los Gatos, CA

Contracted as a Tier 1 Help Desk Technician for Netflix's help desk department.

• Analyzed and diagnosed technical issues promptly, ensuring efficient problem resolution and employee satisfaction.
• Simplified complex concepts for non-technical users, fostering better understanding.
• Managed and prioritized ticket queues, ensuring timely assistance.
• Coordinated hardware deployments across campus, enhancing user productivity.

• Managed the operation of the film and image processing department
• Prepared, cleaned, scanned, and meticulously edited customer and professional clients' still images and analog motion film for archival purposes
• Successfully managed a combined estimate of over 25,000 ft of motion picture film and 10,000 still images during years of employment
• Quickly adapted to varying customer workloads by implementing an efficient multi-tasking workflow maximizing turnover rate for clients' films and photos, ensuring timely delivery and satisfaction.