Mark Edwards
Lake Worth,FL
Summary
Result-oriented and quality-focused professional with over 25 years of experience in F&I sales and marketing, contract negotiations, business operations, and general management. Skilled in resource utilization, sales strategy development, client and lender relationship building, profit generation, and employee motivation to drive company success. Recognized for achieving sales targets and fostering corporate growth through increased profitability and effective market analysis. Known for building trust and maintaining customer loyalty through proactive problem-solving and communication.
Overview
24
24
years of professional experience
Work History
Finance Director
Offlease Only, LLC
West Palm Beach, FL
09.2016 - 10.2023
- Oversaw the finance department for a major used car dealership. Responsible for as much as 900 sales per month.
- Managed the underwriting and approval of loans for all sales, utilizing both prime and subprime lenders.
- Maintained contracts in transit below five days.
- Rehashed applications with lenders to maximize backend profit.
- Maintained and continues to have close relationships with prime national lenders (i.e. Ally, AmeriCredit, Capital One, TDAF, Wells Fargo, and Santander for the approval and processing of applications.
- Used expert knowledge of subprime programs to attain approval for special finance buyers using American Credit Acceptance, Flagship Acceptance, Global Lending, Westlake, Safco and Exeter.
- Trained and promoted talented underwriters to become successful finance managers and sales managers.
- Continues to support current and former teammates to prosper and grow within the industry.
- Managed an F&I team of 10 superstar managers.
Finance Manager
Penske Automotive Group
Palm Beach, FL
09.2013 - 09.2016
- Facilitated all aspects of the F&I process
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Collaborated with lending representatives to obtain financing and complete sales.
- Reviewed purchases and sales contracts for compliance with dealer and legal standards.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Maximized productivity by quickly coordinating and processing sales contracts using Reynolds & Reynolds
- Maximize backend dollars using a strong menu presentation
Finance Manager
Enterprise Rent-A-Car, Car Sales Division
New Rochelle, NY
07.1999 - 09.2013
- Responsible for dealer/lender relationships and negotiations.
- Maintained customer score above company average while maximizing penetration from lenders to sell back end products to customers.
- Recognized as Business Manager of the Year 2000-2004
- Boosted sales in finance and Insurance products by 53 percent in 2000-2004.
- Attained 8 out of 10 Executive Club Honors in sales.
- Achieved all time monthly sales record in July 1998 with 26.5 cars sold.
- Design and develop sales strategy in designated territory by marketing to more than 50 locations, 12 credits unions, and numerous municipalities.
- Facilitate training in F&i sales and marketing for a sales team of seven.
- Empower sales associates resulting in 85 percent employee retention; culminating in five sales professionals being promoted to management positions.
- Recruit, train and develop new sales associates to join my team.
- Nationally awarded for top 10% out of 171 locations for fiscal year 2008-2009.
- Played key role in reducing operating expenses by 10 percent for fiscal year by negotiating better rates with vendors and boosting deliveries to spread the entire cost.
- Generated gross income of $1.6 million in delivering 702 cars.
- Established positive relationships with credit unions to boost sales by 51 percent in the market.
- Increased sales by over 63% in 2011 and 2012.
- Spearheaded South Florida Car Sales Division F&I Training
Education
Associate of Science - Business Management
Borough of Manhattan Community College of The City University of New York
New York, NY05.1997
Skills
- Relationship building
- Sales Support
- Employee Training Oversight
- Team Building, Leadership
- Decision making
- Talent Acquisition
- Business Relationship Management
- Compliance Assessment
- Credit Approval Processes
- Highly proficient in Route One, DealerTrack, CDK, Reynolds, and Reynolds
- Titletec/T21
- AFIP Certified
- LexisNexis
- KPI Tracking
- Compliance Monitoring
- Business process improvement
- Performance metrics evaluation
- ITS/DMV Nationwide
- Angus Menu Training Certified
- Regulatory Compliance
- Cash Flow Management
References
References available upon request.
Timeline
Finance Director
Offlease Only, LLC
09.2016 - 10.2023
Finance Manager
Penske Automotive Group
09.2013 - 09.2016
Finance Manager
Enterprise Rent-A-Car, Car Sales Division
07.1999 - 09.2013
Associate of Science - Business Management
Borough of Manhattan Community College of The City University of New York
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