Mark Emmons
Hildale ,UT
Summary
10 years of experience leading and expanding sales teams as well as increasing profitability annually for established companies and start-ups.
Journeyman Carpenter
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Associate
Venture Fuel
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Business Consultant
Freelance
03.2016 - Current
- Sales and consulting for three start-up companies: Tuffit-out, White Giving Cleaning & Restoration and Blue Apron Security Consultants
- I built web pages, social media pages, cards, flyers, email blasts and other marketing materials
- I lead the sales crews by motivational and incentive skateboards rock!
Client Manager
Red Circle Lodge
07.2022 - 03.2023
- Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions.
- Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Maintained detailed records of all client interactions, ensuring accuracy in reporting and facilitating clear communication across teams involved in each project or campaign execution.
Carpenter Journeyman
Ironwood Building Concepts
08.2017 - 07.2022
- Completed custom woodworking projects such as cabinetry or built-in furniture that enhanced the aesthetic appeal of interior spaces.
- Developed strong relationships with suppliers, negotiating favorable pricing options for materials needed in various projects.
- Ensured durability of exterior structures such as decks or siding by utilizing weather-resistant materials and installation techniques.
- Managed small teams of carpenters on larger projects, delegating tasks efficiently while maintaining a high level of quality control.
Business Manager
Advantage Striping
03.2014 - 03.2016
- I managed the business and crew where we painted the stencils for parking lots
Front-End Manager
Barnes and Nobles
08.2012 - 03.2014
- I was the front end manager responsible for all cashiers and accounting
- I won awards for membership sales and add ons
Service Tech
Clark Pest Control
04.2012 - 07.2012
- Ensured customer satisfaction and leveraged opportunities by discussing scope of services provided to them
- Self-directed my own schedule and utilized indepth trainings
Retail Sales
Inkley's Camera Inc.
09.2011 - 02.2012
- Key player in supporting sales and operations of retail business
- Developed relationships with customers becoming a trusted advisor with respect to their video and photography needs
- Increased purchase price sales and services of all camera related items
Communications Tech
Comcast Cable/Spectra Seven
09.2008 - 03.2011
- Installed small business, multi-line phone systems and multi-unit operations to include cable internet, phone and video services
- Troubleshoot and resolve all issues related to installation and current systems
- Manage customer service relationships and provide quality experience from installation throughout product lifecycle
Education
B.S. - Information Systems and Technology
Utah Valley University
Orem, UT01.2011
Computer Technician Diploma -
Stevens- Henagar School of Business
Provo, UT01.1995
Skills
- SalesForcecom
- Goldmine
- Training Server
- Microsoft Office
- CCNA Certification
- Computer technician
Certification
- Certified Novell Admin
- Cisco Certified Network Admin
- Qualified Applicator Certificate
Timeline
Sales Associate
Venture Fuel
03.2023 - Current
Client Manager
Red Circle Lodge
07.2022 - 03.2023
Carpenter Journeyman
Ironwood Building Concepts
08.2017 - 07.2022
Business Consultant
Freelance
03.2016 - Current
Business Manager
Advantage Striping
03.2014 - 03.2016
Front-End Manager
Barnes and Nobles
08.2012 - 03.2014
Service Tech
Clark Pest Control
04.2012 - 07.2012
Retail Sales
Inkley's Camera Inc.
09.2011 - 02.2012
Communications Tech
Comcast Cable/Spectra Seven
09.2008 - 03.2011
Computer Technician Diploma -
Stevens- Henagar School of Business
B.S. - Information Systems and Technology
Utah Valley University
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