Mark Erdelyi
Wautoma,WI
Summary
Dynamic professional with a proven track record as a Correctional Officer at the State of Wisconsin, skilled in conflict resolution and emergency response. Successfully maintained safety and security while fostering positive inmate relationships. As a Business Owner, enhanced operational efficiency and drove revenue growth through strategic planning and effective team training.
Overview
10
10
years of professional experience
Work History
Correctional Officer
State of Wisconsin
01.2023 - Current
- Maintained accurate logs of inmate movements, ensuring accountability and security within the facility.
- Assisted in conflict resolution among inmates, utilizing de-escalation techniques to restore order.
- Conducted searches of common areas to locate and eliminate contraband items effectively.
- Developed positive relationships with inmates, promoting trust and encouraging adherence to facility rules.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Business Owner
Merd Merchant LLC
07.2015 - 12.2022
- Developed and executed strategic business plans to drive growth and increase market share.
- Implemented effective operational processes to enhance efficiency and reduce costs.
- Negotiated contracts with suppliers to secure favorable terms and reduce expenses.
- Streamlined inventory management processes to optimize stock levels and reduce waste.
- Identified and addressed operational bottlenecks to improve workflow and productivity.
- Trained and motivated employees to perform daily business functions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Cultivated strong online presence, managing social media platforms to engage with customers and build community.
Education
No Degree - Natural Sciences
Delaware County Community College
Media, PAHigh School Diploma -
Coatesville Area Senior High
Coatesville, PA06-1992
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
Timeline
Correctional Officer
State of Wisconsin
01.2023 - Current
Business Owner
Merd Merchant LLC
07.2015 - 12.2022
No Degree - Natural Sciences
Delaware County Community College
High School Diploma -
Coatesville Area Senior High